End-User Computing (EUC) Architect Hybrid Charlotte

EUC Architect

Onsite 3 days a week in uptown Charlotte NC (2 days remote)

perm

Market rate (open on experience level, but targeting mid-senior level)

to have exposure to M365 from a solutions architect perspective.

knowledge around VDI and in particular Azure Virtual Desktops

is most important.

together high-level design, low level design, go from design, build, deployment in an operational mindset.

initiatives: finalizing Windows 11, going from on prem VDI to AVD (Azure) - immediate projects

Role Summary

We are seeking an experienced EUC Architect to join our dynamic team. As an EUC Architect, you will play a crucial role in designing and implementing end-user computing solutions that enhance productivity, security, and user experience.

Principal Responsibilities

and Stakeholder Engagement:

closely with internal stakeholders, including Investment, Back Office, and Sales teams.

end-user computing (EUC) solutions within the organization.

feedback sessions with stakeholders

Design and Architecture:

Strategy: Develop and maintain a strategic vision for end-user computing within the organization. This includes understanding business needs, user requirements, and industry trends.

and Low-Level Design: Create comprehensive solution designs that address user experience, security, scalability, and performance. Collaborate with other architects and stakeholders to ensure alignment with overall IT architecture.

Solution Design and Implementation:

design, and implement VDI solutions for our organization.

with infrastructure teams to ensure seamless integration of VDI into existing systems.

and select appropriate VDI technologies based on business requirements.

VDI performance, scalability, and security.

end-users with a consistent and efficient virtual desktop experience.

Hybrid Environment Expertise:

in Hybrid Mode: Leverage experience with Exchange Online (part of Microsoft 365) in hybrid environments (coexistence with on-premises Exchange servers).

365 Services: Understand and manage services like SharePoint Online, OneDrive, and Teams within a hybrid context.

Management and Optimization:

Management: Define standards for managing end-user devices (laptops, desktops, mobile devices). Implement tools like SCCM, Intune, or other endpoint management solutions.

Optimization: Continuously monitor and optimize device performance, ensuring seamless user experience and Compliance:

Security: Implement robust security measures for end-user devices. This includes encryption, access controls, antivirus, and intrusion detection.

Ensure compliance with industry regulations (e.g., GDPR, HIPAA) and internal policies related to end-user computing.

Experience Enhancement:

Delivery: Design efficient application delivery mechanisms (e.g., virtual apps, app streaming) to enhance user productivity.

Management: Implement user profile management solutions to provide consistent experiences across devices.

Tools: Optimize collaboration tools (e.g., Microsoft Teams) for seamless communication and collaboration.

Support and Training:

Support: Collaborate with IT support teams to address user issues promptly. Provide second-level support when needed.

Documentation: Develop training materials and conduct sessions to educate end-users on best practices, new features, and security guidelines.

Qualifications/Requirements:

solution design and implementation including Citrix and AVD

365 (M365) services and applications.

10 and Windows 11 deployment and management.

Directory (AD) administration.

Center Configuration Manager (SCCM) for endpoint management.

Active Directory (Azure AD).

for mobile device management.

Solution Design and Implementation

Online and On-Prem

the principles of agility, including iterative development, continuous feedback, and adaptability.

with cross-functional teams to deliver solutions incrementally, responding to changing requirements.

Sprints:

in Scrum ceremonies (daily stand-ups, sprint planning, retrospectives).

to sprint planning by breaking down EUC tasks into manageable units.

to evolving priorities during sprints.

Stories and Backlog Refinement:

business needs into user stories.

and refine the backlog based on user value and technical feasibility.

closely with Product Owners to ensure alignment.