Field Technical Specialist

Volt is immediately hiring a Field Technical Specialist in Roanoke, VA.

Position Type: Full-Time Contract, Temp to permanent.

Duration: 12 Months As a Field Technical Specialist, you will: Responsible for resolving hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of customer’s data centers.

Must be willing to travel from customer to customer when necessary.

Must be able to work overtime if you are in an installation or rack/stack event.

Must be able to work weekends with advanced notice due to a customer installation schedule.

Analyzes, troubleshoots, and resolves issues within IT infrastructure including Enterprise systems, servers, storage, and networking.

Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting.

Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.

Provide installation and or break/fi x support including component replacement, hardware troubleshooting, and operating system installation.

Able to proficiently perform data center support tasks with little guidance.

Demonstrate hands-on practical knowledge of systems and policies.

Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacentre support activities.

Must have a basic understanding of Storage theory, Server layout and Network concepts.

Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.

Requires good understanding of the general/technical aspects of the job.

Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand.

Must possess professional written and verbal communication skills.

Must be organized and able to document daily activities.

Must maintain successful communication and working relationship with management & peers of all levels.

Teamwork and interpersonal skills Must be willing to work outside of standard business hours and weekends.

Must be willing to travel for out of state projects.

Education and Experience Requirements: Experience with pallet jack and data center server lifting tools is a plus.

Ability to operate manual and power hand tools.

Must have your own transportation, insurance, and valid driver’s license.

3 - 5 years of technical experience and an associate degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total). Linux, Virtualization and Windows Server experience a plus.

The ideal candidate will have: High School Diploma or equivalent and a minimum of 4 years of prior relevant experience or 2 years post-Secondary/associate degree with 0 to 2 years of prior related experience.

Pay Rate: $20-$23 per hour.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.

Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

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Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C.

§ 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.