Job Description
Essential Functions:
Provides administrative support to include answering telephone, replying to email messages, and handing inquiries and providing information to customer callers
Requires accurate data entry of daily labor hours to ensure timely work order and payroll processing
Maintains consistent, accurate, and timely coordination of information/paperwork flow to ensure that the department operates efficiently
Generates all purchase orders and validates timely entry into work order systems
Maintains department daily/monthly/quarterly reports such as; fuel log, MSHA, etc.
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Requires regular and punctual employee attendance
Performs other duties as assigned
Knowledge, Skills, and Abilities:
Working knowledge of computers and multi-line phone systems
Knowledge of basic office practices, procedures, and processes
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
Excellent verbal, written, and communication skills
Exceptional customer service skills
Excellent interpersonal skills to establish working relationships with multiple departments and various levels of the organization
Time management and time-critical prioritization skills
Ability to work on multiple projects and deal effectively with employees, team members, and management
Self-starter and ability to work independently
Ability to operate office machines and computers
Understand written sentences and paragraphs in work-related documents
Ability to effectively present information and respond to questions from a group of managers, coworkers, customers (internal and external), or the general public
Education and Experience:
Up to three years of work-related skill, knowledge, or experience is preferred
High School diploma or equivalent required
Supervisory Responsibilities:
None
Travel:
Travel is not expected for this position
Physical Requirements:
This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
This role frequently communicates with others and must be able to exchange accurate information in these situations
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines
Occasionally moves or transports items weighing up to 5 lbs.
Work Environment:
This job is generally performed in a professional office environment
Frequently works at a fast pace with unscheduled interruptions
Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.