Analyst - Robotic Process Automation (RPA)

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you will be doing

The US Data Management Office (US DMO) is responsible for establishing data as a strategic asset for CIBC US Region by building out our data and analytics capabilities, developing the US Region data management strategy, automating business processes, and enhancing data governance. We are seeking a dynamic and experienced Analyst – Robotic Process Automation to enable our automation initiatives and drive innovation within our organization.

This is a newly created, hybrid position located in Chicago that requires on-site presence at least one day per week (Tuesdays), subject to future change.

Reporting to the Sr. Manager – Robotic Process Automation (US Region), you will be a key member of the team. This role requires an initiative-taking, highly organized, technically sophisticated, and meticulous individual that will collaborate with business and IT stakeholders while maintaining in-depth knowledge of the underlying data, data structures, data sources, and enterprise tools.

This position supports the execution of US DMO initiatives specifically related to the automation of business processes and workflows for our internal clients. Your mandate will be to join a team in developing, implementing, and overseeing process automation strategies. Critical responsibilities include:

Strategy Development: Collaborate with key stakeholders to define automation objectives and formulate a strategic roadmap.

Communication: Express technical concepts to non-technical audiences with precision and clarity. Collaborate directly with end-users to troubleshoot problems and document requests for new functionality.

Solution Design: Collaborate with cross-functional teams to design, develop, and deploy efficient automation solutions that streamline workflows.

Enterprise Skillset Mastery: Microsoft Power Platform (and potentially other RPA platforms), Alteryx, SQL, Tableau, and Cognos.

Quality Assurance: Establish and maintain best practices for automation development.

Performance Monitoring: Continuously assess the performance of RPA solutions.

Data Governance: Develop strong governance around the development and ongoing delivery of solutions.

Process Analysis: Analyze and document existing business processes, identifying areas for automation.

Documentation and Reporting: Maintain comprehensive documentation of automation processes.

Continuous Improvement: Stay updated on RPA industry trends and emerging technologies.

The ideal candidate will be skilled in presenting solutions concisely and accurately, solving problems proactively, learning and mastering new technologies, and communicating with many different levels of employees across the organization.

How you will succeed

You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it is the right thing to do.

You are motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

You know that details matter. You notice things that others do not. Your critical thinking skills help to inform your decision-making.

You act like an owner. You thrive when you are empowered to take initiative, go beyond, and deliver results.

Who you are.

You are an established professional with 5+ years of experience working with data (Financial Services experience strongly preferred), including 3+ years of demonstrated RPA experience.

You are enthusiastic about people and find meaning in authentic relationships and surround yourself with a diverse group of partners.

You can demonstrate experience with commonly used Business Intelligence tools, such as Alteryx, SQL, Tableau, Power BI, Cognos, or other similar tools.

Your influence makes a difference in breaking down barriers and building consensus among project team members.

You are goal-oriented and demonstrate an aptitude to establish, articulate, execute, and measure the results of your plans.

You embrace and advocate for change and can adapt to changing priorities in a dynamic work environment.

You love to learn and are a proven initiative-taker requiring little oversight.

Values matter to you, and you bring your real self to work where you live our values - trust, teamwork, and accountability.

You have a degree/diploma in Analytics, Mathematics, Statistics, Finance, or have equivalent work experience.

You are fluent in English with proven, strong communication skills, both written and oral.

California residents — your privacy rights regarding your actual or prospective employment

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job LocationIL-70 W Madison St, 10th Fl

Employment TypeRegular

Weekly Hours40

SkillsAutomation Technology, Business Intelligence (BI), Business Processes, Communication, Data Analysis, Data Analytics, Decision Making, Emerging Technologies, Innovation, Microsoft Power Automate, Process Automations, Process Improvements, Reporting and Analysis, Strategic, Teamwork

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