EDI Analyst

General Summary

The Electronic Data Interchange (EDI) analyst provides support to internal and external customers and functional teams. This role is responsible for monitoring EDI applications for multiple departments and regions to resolve system and production issues, document specifications and requirements, and evaluate EDI process and workflow opportunities. This role will build relationships with partners and third-party vendors as the primary contact for onboarding, support, and responding to requests.

Essential Responsibilities

Build and maintain relationships and processes with users, third party vendors and customers as the primary EDI contact for support, ongoing communication, and issue resolution surrounding the transmission and receipt of EDI transactions.

Monitors and responds to EDI support requests including but not limited to retailer and vendor chargebacks, invoice processing, cost management and reporting.

Reviews EDI processing data to identify opportunities for improvement regarding data flows, errors and overall trends.

Review and modify SAP Intermediate Documents (IDOC) to meet customer or company requirements.

Document business requirements, assess the need for process changes and modifications, recommend changes and support EDI projects including documenting and assigning responsibilities while ensuring timelines are met within budget.

Maintains process documentation, and functional specifications for new and existing EDI mappings and workflows.

Supports EDI users execute testing plans for system integrations and user acceptance.

Minimum Qualifications

Bachelor's degree in Computer Science or Computer Information Systems or related field preferred.

1 or more years of experience in the EDI field.

Strong technical analysis, diagnosis, and problem-solving skills.

Working knowledge of EDI formats such as X12, XML, Flat File and SAP IDOCs.

Experience with SAP AFS and Order Management a plus.

Strong written and interpersonal communication skills.

Excellent organization skills, ability to prioritize demands and multi-task to complete objectives.

Travel Required

This position will not involve travel

Base Salary: $65,000 - $75,000 yearly

This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and location. Our base salary is just one component of our competitive total rewards strategy which includes numerous benefits and perks as well as specific health and welfare benefits.

Why Work at KEEN: Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that’s on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place.

At KEEN, we believe in a more just and equitable future for all people. As a global brand, we acknowledge that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge, rights, and resilience of these peoples.

KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.