Lead Sr Systems and Network Engineer

Overview

We are looking for a very hands-on IT professional to run and support all our local and out-of-state offices. We are looking for the following soft skills:

Highly energetic with the ability to motivate others and create a team environment where everyone wants to do their best and deliver results.

Self-starter with exceptional time management skills.

Possesses a strong work ethic; does whatever it takes to get the job done.

Possesses a positive, professional, and proactive approach to problem-solving.

Professional discretion and good judgment.

Innovative, resourceful, and conscientious of the organization’s assets.

Excellent verbal and written communication skills.

Demonstrated ability to build trust and strong cross-functional relationships across an organization to achieve common goals.

Sound business judgment and a skilled collaborator.

Complete integrity with an uncompromised reputation.

Responsive and agile; ability to work proactively and take initiative to support the changing needs of the team.

Ability to prioritize multiple tasks and handle last-minute changes and user requests.

Responsibilities

Maintain processes to secure the integrity of all technology-related resources of the organization.

Responsible for the configuration, support, audit, and improvement of the organization’s technology assets.

Configure, deploy and maintain all network-related equipment.

Configure, deploy and maintain all software and computer systems of the organization.

Create and maintain network documentation.

Provide end-user support and outstanding customer service.

Respond to and efficiently resolve outages and interruptions.

Audit the use of existing productivity software systems. Where needed, research and implement new productivity software systems, terminate obsolete or unused systems, and ensure uniform use across the organization.

Maintain inventory of software licenses and ensure compliance.

Train staff and users to use systems and applications as needed.

Ability to travel 30%, sometimes in large blocks of time - 1 week+

Ability to work across time zones to support other locations.

Required Experience

8+ years of experience working in an IT environment.

5+ years’ of hands-on experience in System and Network Administration

Advanced proficiency with installation, migration, and support of Microsoft Office O365/2016, Microsoft Windows 7 and 10, Ruckus, Ubiquiti, Apple OSX, and Windows Active Directory.

Proficiency with MacOS, and iOS installations and support.

Microsoft Certifications – MSCE, MCITP, CCNA - PLUS

Good Networking skills (e.g., switching, routing, VLANs, PoE, WLAN, MPLS)

Understand or work with cloud technologies including Azure, AWS, and Google Cloud.

Knowledge of Mobile Device Management and Telephony systems

Solid working knowledge of core networking services - e.g., TCP/IP, DNS, DHCP, RDP, SNMP, LDAP, Kerberos

Knowledge of CISCO routers, switches, and MPLS.

Experience and understanding with AIM (OKTA) or similar tools.

Effective communication, critical thinking, and organizational skills with exceptional attention to detail.

Experience with web development technologies. (This is not a web development position).

Experience installing and managing audio-visual systems, teleconferencing, CCTV, and video surveillance.

Proven analytical skills and ability to make clear recommendations and decisions.

Proven ability to anticipate and troubleshoot hardware, software, and network-related problems.

Able to work independently within a team environment.

Able to drive work efficiently to meet deadlines.