Accounts Receivable Supervisor

Accounts Receivable Supervisor

This position is responsible for maintaining the integrity, timeliness and accuracy of Accounts Receivable and its related processes, controls, reconciliation’s, analyses and reports. Manage AR Analyst and Collection staff.

Key Areas of Responsibilities:

Planning, organizing, and defining roles for AR Team members to ensure that customer service level requirements are met or exceeded

Account reconciliation and collection, including debit and credit research

Establishing and documenting procedural and technical improvements in AR processes

Identifying, implementing, and monitoring improvements in performance metrics

Establishing communications with other departments to resolve customer problems and situations

Applying accounting knowledge to resolve ticket requests and to approve team proposed ticket resolution

Responsible for ensuring the timely reconciliation and application of all chargeback items, refund requests, adjustments and collections

Assist GL Team with month-end accounts receivable, cash and revenue account reconciliations

Analyze group output to provide continuous process improve opportunities and highlight areas for efficiency

Maintain documents in compliance with Sarbanes-Oxley

Hiring, training, coaching, and setting employee objectives and evaluation of performance

Basic Qualifications

Problem recognition and resolution skills

Supervisory experience

Must have highly developed analytical abilities, able to analyze situations, present/defend conclusions and recommend action plans

Must have a willingness to delve into a problem and understand the root cause

Must be capable of making sound business decisions

Must have knowledge and understanding of accounting principles and processes

Ability to organize and prioritize multiple projects

Exemplary communication skills, leadership ability and tremendous work ethic

Effective time management skills

5+ years related work experience in A/R and collections

Working knowledge of MS Office programs

Proficient in Excel spreadsheet development, including the ability to create formulas & schedules

Experience with accounting and billing software

Preferred Qualifications:

Experience with Oracle BRM and CRM

Prior experience working with chargebacks a plus

Education

Bachelor’s degree in accounting or finance, or extensive training and experience in related fields