Entry Level Data Entry Specialist Administrative Assistant-Remote

In this role you’ll

Provide a surprisingly delightful experience by adapting your style of support to meet each customer’s unique needs in a variety of situations

Build customer confidence in our brand by showcasing deep knowledge across all of our products

Identify and communicate critical pain points of our customer user experience with a solution-oriented mindset

Bring our values to life in the way that you interact and build community across our teams and company

What you’ll need

Meets all regulatory requirements to obtain and hold a valid P&C license (resident and non-resident)

Previous experience working in a mature company with a large hybrid workforce

Ability to work across multiple support channels, depending on business needs

Strong verbal and written communication skills

Experienced in using a customer-centric approach to de-escalation and problem solving

Able to efficiently navigate multiple systems at once (experience with Zendesk, Talkdesk, Twilio is an advantage)

Eager to work independently in a dedicated environment with minimal distractions (this role is remote)

College degree.