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VoIP Engineer (Asterisk)

Company:
Vacancia
Location:
Mumbai, Maharashtra, India
Salary:
upto 8 lpa
Posted:
January 13, 2022

Description:

Notice period:

Current CTC :

Expected CTC :

Job Profile – VoIP Engineer (Asterisk)

Job Location - Andheri – Mumbai (Currently work from home)

Experience – 2-3 years

CTC – Upto 8 lacs p.a.

Title – VoIP Engineer (Asterisk)

Job Description

1. Primary job responsibilities;

a. Manage, maintain, install and configure Asterisk (VoIP)

b. Creating SIP accounts and tightening the security of Asterisk Server

c. Configuring Analogue / PRI Lines with Digium / Sangoma Cards

d. Call Conference flow and Complex IVR systems

e. Experience in gathering phone and server log files and configuration data for analysis

in order to determine root cause of problems and create solutions

f. To install, upgrade, support and troubleshoot MS Windows Clients

g. Install, upgrade, support and troubleshoot for printers, computer hardware and any

other authorised peripheral equipment

h. Hardware and Network troubleshooting

i. LAN Networking (Client side), Client-side Mail system (MS Outlook), MS Office and

other Industry standard applications

j. Antivirus deployment and administration

k. Networking products like Routers / APs / Switches / Firewall

l. Mentoring start-ups & individuals and carrying out trainings on VoIP platforms

m. Weekly / monthly reporting

n. Ability to work independently on challenging environment with minimal supervision

o. A technocrat who never says “NO” to complex solutions

p. Experience in supporting customers to resolve technical issues

q. Passion to build creative and innovative technologies

r. Knowledge of Virtual servers

s. Knowledge and experience in VLAN

Skill Set

1. Asterisk (VoIP)

a. Dial Plans

b. Call Forwarding

c. Queue Management

d. Configuring DID

e. Load Balancing

f. IVR

g. Conferencing

h. Music on Hold

i. Click 2 Call

j. Linux Commands with CLI

k. Skype for Business (desirable)

l. Microsoft TEAMs (desirable)

2. Windows (desirable)

a. Microsoft Windows 7 / 8 / 10

b. Microsoft Windows Servers 2008 / 2012

c. Office products including Outlook as a mail client

d. Office 365

e. Microsoft TEAMs Direct Routing

f. Global Standard Antivirus systems

g. Active Directory Administration (User creation / deletion)

h. MS Exchange Administration (Mailbox creation / deletion)

i. Administration of networking products like Switches / Router / APs / Firewall

Requirements

1. Graduate in Technical field

2. Excellent communication skills (both, oral & written)

3. Must have 2 – 3 years of experience in relevant field

4. Willing to work in shifts

Apply