Customer Service Representative (S2045)

CUSTOMER SERVICE REPRESENTATIVE

Full-Time - (40 Hours/Week including Saturdays during peak Spring season)

$15.00/ hour with OT potential

This is an ideal position for an individual seeking seasonal employment within the Saint Peter area:

Locally owned Saint Peter Company that is building their seasonal and full time team.

Newly remodeled office spaces

New and improved training courses to allow employees faster time from orientation to on the floor sales with commission.

Do Not wait to hear more, call Angie at Express today (507)387-5620

Responsibilities include:

Answers inbound customer calls, responds to customer emails.

Outbound sales calls

Resolves customer service concerns and determine best course of action

Escalates customer issues requiring extensive problem solving to CSR Manager

Updates and maintains customer database with accurate customer information and timely data entry.

Update Customer accounts after phone contacts

Add services to existing customers based on field recommendations.

Provides resolution and timely follow-up with the customers.

Return messages received during off hours

Qualified applicant should have:

Strong written/verbal communication and problem solving skills required.

Previous retail sales/customer service experience, preferred.

Written and verbal communication skills for professional business interactions

Computer skills with data entry proficiency

Organizational and time management skills, including punctuality for on-time attendance

Ability to work independently under general supervision and collaboratively as part of a team

Benefits offered:

Paid time off

Holiday Pay

Full Benefits

401K

Weekly paychecks