CUSTOMER SERVICE REPRESENTATIVE
Full-Time - (40 Hours/Week including Saturdays during peak Spring season)
$15.00/ hour with OT potential
This is an ideal position for an individual seeking seasonal employment within the Saint Peter area:
Locally owned Saint Peter Company that is building their seasonal and full time team.
Newly remodeled office spaces
New and improved training courses to allow employees faster time from orientation to on the floor sales with commission.
Do Not wait to hear more, call Angie at Express today (507)387-5620
Answers inbound customer calls, responds to customer emails.
Outbound sales calls
Resolves customer service concerns and determine best course of action
Escalates customer issues requiring extensive problem solving to CSR Manager
Updates and maintains customer database with accurate customer information and timely data entry.
Update Customer accounts after phone contacts
Add services to existing customers based on field recommendations.
Provides resolution and timely follow-up with the customers.
Return messages received during off hours
Qualified applicant should have:
Strong written/verbal communication and problem solving skills required.
Previous retail sales/customer service experience, preferred.
Written and verbal communication skills for professional business interactions
Computer skills with data entry proficiency
Organizational and time management skills, including punctuality for on-time attendance
Ability to work independently under general supervision and collaboratively as part of a team
Paid time off