Manager of Training Programs

About Apprenti

Apprenti is a registered apprenticeship program for the tech industry powered by the WTIA, Washington’s tech industry association. Apprenti trains future tech workers with an emphasis on underrepresented groups including women, minorities, and veterans. Apprentices typically receive three to five months of full-time training followed by one year of paid on-the-job training with one of the program’s hiring partners. The program is funded by the U.S. Department of Labor, corporate and private funders. More information about Apprenti can be found at ApprentiCareers.org. Apprenti is a non-profit 501(c)(3) organization.

Position Description

Under the supervision of the National Director of Education, the Manager of Training Programs will have a nationwide program focus on sourcing, reviewing, and managing external training providers for Apprenti’s apprenticeship programs. This individual will act as a vendor manager as well as a case manager, working within individual cohorts to identify performance and disciplinary issues and ensure proper notice and corrective action is taken in sync with our program coordinators. The Training Manager will also track grades and related academic records to ensure our reporting systems are accurate and complete, as well as review survey feedback in order to incorporate curriculum revision requests into future programs.

The successful candidate will have a background in adult education, particularly in STEM fields. Prior teaching experience is helpful, but not required. As a member of the national education team, staff workshops, and other internal training activities will also be needed from time to time, as will occasional support of other education team staff.

Expected Duties

Assist in defining curriculum needs for new and existing apprenticeship roles, including initial reviews of vendor RFPs and taking first-round meetings with prospective providers. Recommendations will be made to the Education Director on top candidates. (20%)

Project manage the curriculum review and contract execution timelines for external training programs, including coordinating with business development and program implementation teams to ensure apprentice cohorts launch smoothly. (15%)

Conduct data collection and maintain complete records of apprentice grades and academic performance, including routine updates with each training program’s staff. May include site visits outside of Washington state when travel activities resume. (30%)

Coordinate non-standard training activities, such as disability accommodations, disciplinary actions, or training provider performance issues. (15%)

Coordinate with Education Research Manager on data analytics and reporting; conduct debriefing sessions with training providers and employers, assist with continuous quality improvement initiatives in training programs. (10%)

Other duties as assigned (10%)

Required Qualifications

Previous experience in the education field (via teaching, program management, instructional design, student advising, or an analyst role)

Excellent attention to detail, ability to manage multiple concurrent projects on changing timelines

Previous experience or strong personal interest in the tech sector

Comfort with managing conflicts between organizations and overseeing student disciplinary actions

Excellent written and verbal English skills

Comfort with ambiguity, making decisions with incomplete information, and a high level of adaptability in a fast-paced environment with geographically distributed staff under minimal supervision

Must be curious, self-motivated, organized and possess a strong sense of accountability

Must be authorized to work in the United States without need of future sponsorship

Preferred Qualifications

Previous experience in the technology sector (via teaching, program management, or an analyst role)

Contract management experience and/or prior work running competitive contract bids/RFPs

Interest in diversity & inclusion initiatives or professional development and/or experience working with diverse populations, including persons with disabilities, neurodiverse students, and those without traditional educational backgrounds

Prior training in dispute resolution or conflict management

Basic proficiency with Salesforce, Excel, and Git/Github

Apprenti values a diverse workplace and strongly encourages women, minorities, individuals with disabilities, veterans, and intersectional individuals to apply.

Equal employment opportunity is a fundamental principle in our organization. We are committed to a work environment in which relationships are characterized by dignity and respect. We are committed to nondiscrimination in all business operations.