We are CONCENTRIX. We provide customer engagement services in the world, rich in diversity and talent.
Whether your career is just launching or you're making a fresh start, here is where incredible careers begin and thrive. We want you to be part of the #1 BPO team and help you find a fruitful career with us - a job you will enjoy and be proud of. We empower our people through unceasing opportunities to grow and promote the potential to explore the many career paths CONCENTRIX has to offer.
+ communicate with customers in a courteous, friendly and professional manner using agreed procedures
+ listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
+ clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
+ maintain basic knowledge of client products and/or services
+ 18 years old or above
+ computer literate
+ fluent in ENGLISH
+ committed to full time employment
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.
EDUCATIONAL & PROFESSIONAL ATTAINMENT
+ at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
+ not tied up with academics; not currently studying nor enrolling for school
+ fresh graduates are encouraged to apply
+ call center experience is an advantage but NOT REQUIRED
NOTE: For applicants falling under the new K-12 curriculum, you should be graduates of Senior HS because sadly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.
+ very competitive salary
+ meal and transportation pay
+ rice allowance
+ night differential
+ account incentives
+ sick and vacation leaves
+ educational assistance
+ retirement plan
+ annual appraisal and bonuses
+ comprehensive health plan for you and your loved ones
+ clean, safe & modern working environment
For submission of your application, SEND them DIRECTLY to us by clicking the "APPLY" button. Make sure to answer the following questions before you SUBMIT:
1) Just in case you are given a choice where to work, are you okay working:
> at home
2) Do you own a laptop or desktop computer that is internet & multimedia capable?
3) Do you have a home internet connection (DSL, Fiber)? If yes, what's the speed in mbps?
Or to fast track your application, IMMEDIATELY TEXT the word "CONCENTRIX" with your
+ full (first, middle & last) name
+ complete address with postal code
+ mobile numbers
+ e-mail address
+ highest educational attainment
+ preferred branch (Megamall or Shaw)
+ date of availability
to 0917 517 6954
or 0932 848 5490
and we will contact and assist you right away.