Program Manager Oakbrook, IL gaurav
Education: Bachelor’s Degree
Skills: Program Manager,
A role is required for a Delivery Manager within the Core Capabilities Technology Product Engineering organization based in Oakbrook. Specifically, the role will report directly to the Director of Realtime Delivery. This delivery team owns definition, delivery and governance of Realtime Programs within the organization.
The role is accountable for the delivery of business value to their key stakeholders – Technology, Service and Product/Proposition teams through end to end delivery of initiatives and projects to bring new products or capabilities to market or implementing large scale change to existing products or infrastructures. The scope of delivery covers the full life cycle definition (product / design elaboration), delivery (development /implementation) and Service Operations.
Specific Responsibilities / Accountabilities:
Technical delivery – support the development manager on all aspects of the delivery chain and manages delivery performance throughout execution and identifies opportunities to optimize the execution
Risk Management - exhibits strong ability to identify and plan resolution of program risk risks
Communication - identifies and manages effectively all stakeholders, provides visibility and transparency so that appropriate action can be taken by senior management
Improving delivery performance – Identifies and recommends opportunities for improving the delivery model by analyzing consistent themes in lessons learned information
Problem solving and decision making – sound judgment at a senior management level using assertiveness and influencing skills to demonstrate business benefits and to ensure the decision is fully understood and accepted
Dependency management - Leads analysis and ensures all impacts of dependencies are addressed in the overall project plan. Effectively works across the organization to ensure all dependent teams are aligned with the project plans and schedules
Financial Management and Project Accounting – application of corporate financial measures to monitor and track financial health, analyzing resource requirements across multiple projects or across programs to meet strategic goals
Resource Estimation and Planning – work with the Finance, Portfolio Management, Business Operations and HR Business Partners to maintain overall plan for resource requirements, ensure program plans are kept up-to-date and adjusted with ongoing project activities and maintaining accurate project forecasts. Appropriately identifies when program/project is "off track" to project plans and takes immediate corrective actions, including adjusting plans to account for corrections. Leads project estimating sessions that span multiple departments and organizations
Stakeholder Management – manage stakeholder relationships and ensure strong communication plans, both within and externally to the group
Coordinate with The Office of the CTO on large project deliverables.
Must demonstrate the drive and enthusiasm to see tasks through to completion
Strong interpersonal skills, able to build close relationships and interact with colleagues at various levels
Able to translate vision and strategy into clear priorities and direction
Ability to manage conflicting priorities and communicate this effectively to internal partners in a collaborative and professional manner
Ability to work autonomously and remain self-motivated
An excellent understanding of both quantitative and qualitative information and the ability to combine these to form accurate and realistic forecasting and “views” of the business
Proactive and able to “join the dots” to ensure seamless delivery across the team
Creativity and innovation: Continuously maintain an innovative mindset whist operating with a set of defined internal and external communication processes
Delivery-focused independent individual with strong execution management experience as well as project management
Self-starter with understanding of financial markets (especially KYC and client data) and previous experience with Agile methodologies
Integrates well with different teams, demonstrates ability to be an effective team player and strong leader
Strong communication and decision-making skills with the ability to balance conflicting interests
Experienced in managing and mitigating risk and appropriately acting upon sudden change
Excellent communication skills and ability to lead teams across multi-functional boundaries
Ability to work across cross-functional and cultural boundaries to deliver service and change
Key Relationships: (Those key individuals they will work with internally and externally)
Senior Leadership Team in the Technology Group
Technology delivery teams (development, operations, architects)
Proposition & Product Management
3rd parties (vendors, exchanges, clients, service providers)
Project and program management teams and part
Essential Skills/Experience Required:
Define, scope, and manage large initiatives typically less than <5M in value, of a regional reach and 12 months
Delivers within the constraints of scope, time and cost to agreed levels of quality, within the organization’s project management framework.
Defines documents and manages initiatives with minimal supervision, working with multiple teams that may have differing priorities and working/cultural practices.
Actively participates in all phases programs of work or specific phases of larger projects. Identifies, assesses and manages risks to the success of the project
Effectively manage team conflicts, build collaborative partnerships with stakeholders, and commitment to make decisions
Proactively seeks opportunities for process improvement
Estimates costs, timescales and resource requirements for the successful completion of each project to agreed scope and constraints.
Prepares and maintains delivery plans and tracks activities against the plan
Implement effective communication plan and operating rhythm, including provision of regular and accurate reports.
Monitors costs, timescales and resources used, and takes action where these deviate from agreed tolerances. Ensures that deliverables are implemented within these criteria.
Implementation pan RMS group
Desired Skills/Experience Required:
Background in working with product and technology cross-functional team to plan and execute
Background in product and development lifecycles – across product definition, software development, production implementation and support operations
Experience in financial Services
Background in product and or platform development
Experience working within a global organization with a track record of being able to set priorities and respond to changes rapidly
Experience working in a dynamic, fast-paced corporate environment with a global team
Strong analytical and problem solving skills
Exceptional written and verbal communication skills
Positive attitude and high energy level with an ability to work collaboratively and build relationships at all levels within an organization.
Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Lead: Positively influence others to achieve results that are in the best interest of the organization.
Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
Experience with executing projects related to C/C++, AWS, C#, .Net, Oracle, MySQl, real time technologies, working with Architecture teams and technology leads to define a roadmap of delivery
Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
Education/ Certifications: (Specific degrees and/or certifications (denote required or preferred)
Bachelor’s degree – in an IT and or business-related field (preferred)