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Branch Operations Supervisor - Catbalogan, Samar

Personal Collection Direct Selling Inc
Caloocan, Metro Manila, Philippines
December 03, 2018


Purpose of the Position: Supervises the overall operations of the branch through implementation of branch operations policies and procedures, credit, collection and inventory management, customer service and people development

Duties and Responsibilities

1.Assesses credit worthiness of dealer applicants using the 5Cs of credit and grants credit line to dealers based on company policy

2.Guides, assists and monitors CCS on the standard procedures

3.Ensures that the following are being done on time:

a. Preparation and submission of daily collection report

b. Deposits of collection to the bank on or before 11AM everyday

c. Safekeeping of petty cash and recruitment funds

d. Disbursement of funds within approved budget/limit

4.Guides, assists and monitors Warehouse Custodian on the following standard procedures:

a. Proper filing of documents for all stock movements

b. Monitoring of inventory levels to avoid over stock and under stock

c. Implementation of physical count based on company policy (monthly and daily cycle count; weekly inventoryfor BRO)

d. Arranging and maintaining of warehouse area according to good warehousing practices

e. Timely reconciliation of possible stock variances (physical count vs. bin card)

5. Advocates effective working relationship

6. Addresses concerns of dealers/customers promptly based on company standards and proposes solutions that are responsive to their needs

7. Handles customer / dealer complaints satisfactorily and avoids emotional confrontations with them

Job Specifications:

• Graduate of BS Accountancy, Business Administration, Psychology or other related courses

• With at least 1 to 2 years experience as Operations Supervisor in a direct selling company or any related business like (realty, insurance) with people management experience.

• Computer literate includes MS office (e.g. MS word; MS outlook; MS excel and MS PowerPoint)

• With good oral and written communication. Proactive, Good listener, Can work under pressure.