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Front Desk/Office Admin

ATR International
Milpitas, California, 95035, United States
October 19, 2018


Job Location: Milpitas, CA

Job Duration: TBD

Job Description:

We are looking for a Front Desk/Office Admin for a very important client.

Job Summary:

The Front Desk Admin provides administrative and clerical support to relieve department managers or staff of administrative details. The Front Desk Admin may coordinate messages, appointments, file maintenance, department office supplies, and mail. Research, compiles and proofs word processing assignments. Operates automated office equipment. May be assigned to various functional areas of the company.

Essential Functions:

Duties and responsibilities of this position include but are not limited to the following:

- Greets customers, clients, vendors, employment applicants and other visitors, and handles incoming telephone calls and mail.

- Light clerical tasks, such as word processing, filing, and record keeping. Also responsible for keeping inventory of all office supplies and placing orders as needed.

- Administers facilities needs with supervision. Many other duties, as requested.

- Prepare outgoing shipments and documentation to include export control.

- Complete shipping and receiving reports.

- Maintain, order, stock, distribute, process office supplies.

- Serve as prime point of contact for the maintenance and servicing of office equipment (fax, copiers, printers, etc.).

- Serve as prime point of contact for scheduling of Conference Rooms.

- Maintain kitchen supplies: coffee, soda, and refrigerators.

- Performs other miscellaneous administrative tasks as directed by supervisor.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Front Desk:

- Retrieves messages from voice mail and forwards to appropriate personnel.

- Answers incoming telephone calls, determines purpose of callers, and forward calls to appropriate personnel or department.

- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

- Answers questions about organization and provides callers with address, directions, and other information.

- Welcomes on-site visitors, determines nature of business, and announces visits to appropriate personnel.

- Monitors visitor/vendor access

Administrative/ Office Support:

- Interfaces with office vendors. Orders, receives and maintains office and kitchen supplies.

- Coordinates general office/facilities and travel administration.

- Set-up and maintain administrative files.

- Maintains fax machines, assists users, send faxes, and retrieves and routes incoming faxes.

- Receives, sorts, and routes mail, and maintains and routes publications.

- Creates and prints


The ideal candidate will possess the following qualifications:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative, but not limited to the knowledge, skill, and/or ability required.

- High school education or equivalent

The above statements are intended to describe the general nature and level of work being performed. In addition, all employees are expected to:

- Promote teamwork and cooperative effort.

- Help train and give guidance to other employees.

- Maintain a clean, safe, and unobstructed work area, practice good safety habits, and utilize appropriate safety equipment.

- Provide customers with the highest quality products and services.

- Understand and apply appropriate quality improvement processes.

Minimum Job Requirements

- Excellent communication skills.

- Multi-tasking skills.

- Knowledge of commonly used concepts, practices, and procedures of the receptionist field.

- Knowledge of principles and processes for providing customer and personal services. This includes customer/employee needs assessment, meeting quality standards for services, and evaluation of customer/employee satisfaction.

- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

- Ability to consistently use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. And understand the implications of new information for both current and future problem solving and decision-making.

- Ability to clearly and effectively summarize and present results. Working knowledge of basic computer applications such as, Word, Outlook, Excel, and Power Point with strong propensity for above average attention to detail.