Patient Access Representative - Entry Level
Description:
Job Description
A confidential healthcare organization is seeking dependable, professional candidates for entry-level Patient Access Representative opportunities. This position serves as one of the first points of contact for patients and helps ensure accurate registration, scheduling, insurance verification, and overall patient support.
This is a great opportunity for candidates interested in beginning a career in healthcare administration.
Responsibilities
Greet and assist patients in a professional and courteous manner
Register patients and verify demographic information
Schedule and confirm appointments
Verify insurance information and eligibility
Collect required forms, identification, and patient information
Answer incoming calls and direct patient questions appropriately
Enter and update information in electronic health record systems
Maintain accurate and confidential patient records
Follow HIPAA and organizational privacy requirements
Assist clinical and administrative staff with basic front-office duties
Basic Qualifications
High school diploma or GED
Current HIPAA training certificate required
Basic computer and data-entry skills
Strong communication and customer-service skills
Ability to maintain patient confidentiality
Comfortable working with patients in a healthcare environment
Ability to learn electronic health record and scheduling systems
Preferred Qualifications
Previous customer service, receptionist, healthcare, or office experience
Familiarity with insurance verification or medical terminology
Experience using an electronic health record system
Experience Level: Entry Level / 0–1 year experience
Full-time