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Senior Software Support Engineer - Ruby on Rails SaaS

Company:
iLocatum Recruiting
Location:
Columbus, OH, 43291
Pay:
100000.00 - 150000.00 USD per YEAR
Posted:
November 14, 2026

Description:

Senior Software Support Engineer, Ruby on Rails SaaSColumbus, OH Full-time $100,000 to $150,000 a yearHands-on Tier 3 engineering role fixing production issues in code, not a help desk.Must-Haves5+ years SaaS engineering or production supportRails, React, TypeScript, PostgreSQLAWS, Docker, KubernetesAI coding toolsWhat You'll DoResolve escalated production issuesWrite code fixesRun root-cause analysisBuild diagnostic automationNice-to-HavesSOC 2 or HIPAAAngularJS to React migrationPlaywrightCompensation and Benefits$100,000 to $150,000 a yearAbout the CompanyA mission-driven SaaS company.

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