Senior Information Management Assistant

Deadline for ApplicationsNovember 21, 2026

Hardship LevelD

Family TypeFamily

Residential location (if applicable)

GradeGS5

Staff Member / Affiliate TypeGeneral Service

ReasonRegular > Regular Assignment

Target Start Date2027-02-01

Standard Job Description

Senior Information Management Assistant

Organizational Setting and Work Relationships

The Senior Information Management Assistant assists in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.

The position is supervised by a more senior position at the field level and receives functional guidance and support from IM specialists at country/regional and global level. Subject to the nature of the task/assignment, he/she will work independently on routine tasks, while will follow instructions of the supervisor for more complex issues. The position has no supervisory role. The incumbent may play a liaison role with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

- Assist in operationalizing country-specific common data standards and promoting them with partners.

- Assist in compiling and aggregating information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.

- Support the operation in the analysis of processed data and information and perform data quality and consistency control.

- Facilitate the analysis of cross-border information between relevant countries.

- May be required to collect GIS data, update maps and undertake field trips to project sites.

- May be required to participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.

- Liaise with partners and represent UNHCR in meetings related to the functions.

- Decide on appropriate resolution to data management problems and escalate issues to the supervisor if incident cannot be resolved.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level

For G5 - 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable

Certificates and/or Licenses

Information Technology, Demography, Statistics, Social Sciences

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Desirable

Successful participation in the Operational Data management Learning Programme.

Experience in web design and software development is an asset.

Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres.

Experience with HTML, PHP, ASP and/or Java is an asset.

Ability to formulate IM-related technical requirements and Operating Procedures.

Functional Skills

DM-Data collection methodologies

IM-Epi Info Software

IT-Geographic Information Systems (GIS)

IM-Information Management (related technical requirements & Operating Procedures)

IM-Statistics Analysis

IT-Microsoft Excel

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile Strong technical expertise in software development, programming, scripting, database management, and systems integration, with demonstrated proficiency in Python, R, SQL, and Microsoft SQL Server, including SQL Server Integration & Reporting Services. Experience in designing, developing, and maintaining automated data pipelines, ETL processes, APIs, interactive dashboards, reporting solutions, and offline-capable data collection and processing systems. Practical knowledge of humanitarian information management platforms, including proGres/PRIMES, KoboToolbox, ActivityInfo, and geospatial tools such as ArcGIS and QGIS. Ability to translate operational and information management needs into technical specifications, system architectures, data models, and scalable digital solutions. Strong skills in data quality assurance, validation, workflow automation, interoperability, and secure data management, with the ability to develop sustainable, user-friendly solutions that support evidence-based decision-making and operational efficiency.

Required languages (expected Overall ability is at least B2 level):

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Desired languages

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

SkillsDM-Data collection methodologies, IM-Epi Info Software, IM-Information Management (related technical requirements & Operating Procedures), IM-Statistics Analysis, IT-Geographic Information Systems (GIS), IT-Microsoft Excel

Education

CertificationsDemographics - Other, Information Technology - Other, Social Sciences - Other, Statistics - Other

Work Experience

CompetenciesAccountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness

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Compendium

Additional InformationShortlisted candidates may be required to sit for a test and/or Interview.

No late application will be accepted.

Functional clearanceThis position doesn't require a functional clearance

JR2669117