Norwegian-Speaking Customer Service Representative

JC Recruiting is partnering with a leading global customer experience company to recruit a Norwegian-speaking Customer Service Representative for an international gaming project based in Larnaca, Cyprus.

This is an exciting opportunity to join a fast-paced customer support team assisting players with account inquiries, platform navigation, and technical troubleshooting. You’ll play a key role in delivering an outstanding customer experience while supporting users in the Norwegian market.

Your Role

Deliver high-quality customer support via email, chat, and other communication channels

Assist customers with account-related inquiries and platform navigation

Troubleshoot technical issues and provide effective solutions

Resolve customer concerns professionally while ensuring a positive customer experience

Accurately document customer interactions and case resolutions

QUALIFICATIONS / REQUIREMENTS

Native-level fluency in Norwegian

Good command of English

Previous experience in customer service, technical support, or a contact center environment is an advantage

Strong communication and problem-solving skills

Good computer literacy and ability to navigate multiple systems

BENEFITS

Office-based position in Larnaca, Cyprus

Full-time employment

Monday to Friday schedule

Rotating shifts between approximately 09:00 and 19:30

Comprehensive onboarding and paid training

International and multicultural working environment

Career development opportunities within a global organisation

Modern office facilities and supportive team culture

Opportunity to work on an exciting international gaming project

Language:

Norwegian

Employment Type:

Full-time

Requirements:

Native-level fluency in Norwegian

Good command of English

Previous experience in customer service, technical support, or a contact center environment is an advantage

Strong communication and problem-solving skills

Good computer literacy and ability to navigate multiple systems