IVR Developer - TX

IVR Developer

Location: Houston, TX

8+ years of experience in IVR, telephony, contact center, or voice application development.

Hands on experience with Exotel or comparable platforms such as Twilio, Amazon Connect, Genesys, NICE, Cisco, Five9, or Avaya.

Strong understanding of IVR, DTMF, PSTN, SIP, RTP, call routing, call recording, and call transfers.

Experience developing voice bots/conversational AI.

Practical knowledge of ASR, TTS, NLU, LLMs, prompt engineering, and conversation flows.

Strong programming skills in Python, Node.js, Java, or similar.

Experience with REST APIs, JSON, webhooks, databases, and microservices.

Experience integrating voice platforms with CRM and backend systems.

Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform.

Strong debugging, troubleshooting, and production support skills

Suresh

TekisHub, an EEO Employer

We value diversity and are dedicated to fostering an inclusive workplace of Equal Employment Opportunity where everyone is empowered to succeed. All employment decisions are based on qualifications, merit, and business needs.