Assistant General Manager

Job Description

Assistant General Manager – Columbus, OH

A leading hospitality group is seeking an assistant general manager to help deliver outstanding guest experiences and team development within a popular dessert-focused environment. This is an opportunity to join a supportive team where you’ll have a visible impact, develop as a leader, and contribute to a positive culture.

Assistant General Manager Benefits & Compensation

Competitive hourly rate plus monthly bonus potential

Comprehensive health, dental, and vision insurance

Paid time off and paid volunteer day

401(k) with company match

Paid sabbatical after three years

Employee discounts

Assistant General Manager Requirements & Qualifications

Previous experience in a supervisory, leadership, or management role within hospitality or retail

Ability to work a flexible schedule including weekends and peak shifts

Strong organizational and problem-solving skills

Excellent communication abilities

Assistant General Manager Preferred Background & Skills

Proficiency with POS systems, scheduling, and inventory software

High emotional intelligence and people-first approach

Experience managing opening, closing, or peak during high guest volume

Assistant General Manager Day-to-Day Responsibilities

Lead, coach, and motivate a diverse team to uphold high service standards

Oversee daily operations including scheduling, inventory, cash handling, and shop organization

Ensure exceptional hospitality and guest satisfaction at all times

Maintain safety, sanitation, and cleanliness standards

Manage opening and closing shifts, especially during busy periods

Foster community engagement and ensure a welcoming, inclusive environment

If you thrive in a hospitality-driven leadership role and enjoy building lasting relationships with both guests and team members, we encourage you to apply.

Full-time