Receptionist/ophthalmic assistant

Job Summary

We are seeking a dynamic and compassionate Receptionist/Ophthalmic Assistant to join our dedicated eye care team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while assisting with ophthalmic examinations and clinical tasks. Your energetic approach will help create a welcoming environment, ensuring smooth patient flow and accurate medical documentation. This position offers an exciting opportunity to combine administrative expertise with clinical support in a fast-paced, patient-centered setting.Pay is commensurate with experience. We are seeking someone interested in a long-term role (2+ years). Though this position is part-time at the moment, there is potential for conversion to full-time with benefits in the future if desired.

Duties

- Greet patients warmly, verify their information, and manage appointment scheduling using Electronic Health Records (EHR) systems

- Conduct intake procedures, including collecting patient histories and updating medical records in compliance with HIPAA and clinical confidentiality policies

- Assist ophthalmologists with examinations

- Prepare and operate ophthalmic diagnostic equipment

- Assist in ophthalmic patient examinations by performing eye refraction, administering drops, and supporting diagnostic procedures

- Maintain patient confidentiality at all times while managing medical records accurately and securely

- Support the clinical team with inventory management of medical supplies and ophthalmic equipment operation

Requirements

- Spanish language fluency is required for this role

- Prior experience in a medical office environment is preferred but not required

- Strong patient service skills with a positive attitude and excellent communication abilities

- Understanding of HIPAA regulations and commitment to maintaining patient privacy and confidentiality

- Once hired, the applicant will require the following before starting: Basic Life Support (BLS) certification, Tuberculosis screening test, updated Tetanus vaccine and flu vaccine

- No prior ophthalmology or optometry experience is required. We are prepared to provide any necessary training on the job.

Join us to make a meaningful difference in patients’ lives by providing outstanding care and support. We are committed to fostering a collaborative environment where your skills are valued and your professional growth is encouraged. This paid position offers an engaging opportunity to develop both administrative and clinical expertise in a vibrant eye care setting.