Operations Assistant

Job Description

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

Answer incoming phone calls and route them to the appropriate person

Maintain accurate records, files, and operational documentation.

Enter and update information within the company's ERP/MRP system.

Prepare reports, spreadsheets, correspondence, and other business documents.

Assist with document control and record retention requirements.

Support management with administrative projects and departmental initiatives.

Organize meetings and take accurate minutes

Write emails, memos, and letters and distribute them appropriately

Contribute to company reports

Maintain an organized filing system

Develop, update, and maintain relevant office procedures

Assist with customer order entry and order tracking.

Monitor job progress and provide status updates to management and internal departments.

Support production scheduling activities and communicate schedule changes.

Track due dates and help ensure timely completion of manufacturing orders.

Maintain job travelers, work orders, and production records

Maintain purchasing records and supplier documentation.

Assist with inventory monitoring and inventory transactions.

Coordinate material receipts and related documentation.

Assist with customer documentation requests, certifications, and shipment requirements.

Prepare shipping documentation and customer-required certifications.

Track outgoing shipments and communicate delivery information.

Support inventory and shipping data accuracy.

Qualifications

High school diploma/GED required, Associate degree in Business Administration, Operations, or related field preferred.

1-3 years of administrative experience, preferably in a manufacturing environment.

Experience with ERP/MRP systems preferred.

Proficiency in Microsoft Office Suite, including Excel, Outlook, Word, and Teams.

Highly organized with excellent time management skills and the ability to prioritize projects

Skills & Abilities

Excellent organizational and time-management skills.

Strong attention to detail and accuracy.

Effective written and verbal communication skills.

Ability to manage multiple tasks and priorities simultaneously.

Strong problem-solving and critical-thinking abilities.

Ability to work independently and collaboratively within a team environment.

Understanding of manufacturing operations and production workflow preferred.

Full-time