Optometrist

Description

JOB SUMMARY:

• Remote opportunity and must be willing to work in chat support with Patients and provide resolution and comfortable to work in Rotational shift

Key Responsibilities

• Provide real-time medical consultation via live chat on eye health and vision-related concerns

• Guide patients on vision correction procedures such as LASIK, SMILE, and other refractive treatments

• Offer pre-operative and post-operative care instructions

• Identify high-risk or urgent cases and escalate as per defined SOPs

• Document patient interactions accurately in internal systems

• Follow clinical protocols, quality benchmarks, and performance metrics

• Always maintain patient confidentiality and data privacy

Qualifications & Skills

• B.Optom or equivalent degree in Optometry

• Valid registration / certification as applicable

• Strong written communication skills in English

• Comfortable working in a chat-based consultation model

• Ability to handle multiple patient conversations efficiently

• Willingness to work rotational shifts including night shifts