Requisition Number
129620BR
The Task Manager supports the Customer Service & Support Program Manager in ensuring that warranty and aftermarket programs for our Transit Bus business are executed effectively and a high level of customer support is delivered to our customers. This role focuses on coordinating daily activities related to material forecasting and catalog order processing, inventory management, establishing and executing repair and remanufacturing programs, proposal activity (including maintaining catalog price lists) and managing product issues and technical updates for fielded products.
Key Responsibilities:
Support the Program Manager by organizing, executing, and monitoring assigned tasks.
Track progject status, dependencies, and resource needs; escalate risks or delays to Program Management promptly with recommendations to resolve.
Develop and execute on proposals, budgets, and schedules with Program Management oversight
Work closely with customer service representatives, engineering, and operations teams to ensure timely resolution of product or technical issues.
Assist in implementing new customer service tools, dashboards, processes, and standard operating procedures.
Ensure consistency in communication and execution across all assigned tasks and support channels.
Our growing business is located in the Greater Binghamton area which is home to several sports teams, shopping centers, a growing downtown, the State University of New York at Binghamton, several large healthcare employers and some of New York’s top-ranked school districts. The area enjoys a rich heritage with multiple diverse communities with local cuisine and festival celebrations. From the area to an hour out there is access to hiking, skiing, lakes, waterparks, casinos, golfing, camping, and vineyards. A 9/80 work schedule gives employees a great opportunity to experience all that the region has to offer and provides a balanced work and family lifestyle.
Task Manager - Transit Bus Program Management Team
Endicott
New York
United States
Job Family
Program Management
Travel Percentage
10%
Clearance Level – Must be able to obtain for position
None
Shift
1st Shift
Regular or Temporary
Regular
Typical Education and Experience
Typically a Bachelor's Degree and 4 years work experience or equivalent experience
Required Skills and Education
4 Years of Experience.
Associates degree in a technical or business-related discipline..
Highly developed collaboration and communication skills with demonstrated success partnering with cross-functional teams.
Ability to develop and track progress of tasks related to financial, schedule, or technical program objectives.
Experience with ERP systems (SAP, Oracle, Infor, etc.) and data visualization tools (Power BI, Tableau, Excel).
Strong organizational skills and attention to detail with the ability to manage multiple concurrent tasks.
Proactive approach to problem-solving and supporting process improvements.
Make decisions using sound judgment while complying with policies, procedures, and appropriate principles.
Preferred Skills and Education
Experience with production, transition to production, and/or sustainment programs.
Experience with cost account management and bid and proposal activity
Ability to interpret engineering documentation, BOMs, and service bulletins.
Bachelor’s degree in a technical or business-related discipline.
About BAE Systems, Inc.
BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Department
1GK_ES CAS Program Management
Company
140_BAE Systems Controls Inc
Posting Requirements
Internal/External
Job Category
Project & Program Management
U.S. Person Required
Yes
Business Area
Controls & Avionics Solutions
Salary Max Point
149922
Salary Min Point
88189
Union Job
None
Recruiter
Brendan McGlinchey
U.S. Citizenship Required
Yes