Senior Consultant, Functional - Tech

5 - 10 years of experience and / or a combination of experience and education.

Bachelor's Degree in Computer Science or a relevant subject

Design, document and develop new solutions for new or existing lines of business using RICE (Reports, Interfaces, Conversions and Enhancements) components

Modify, enhance and add customizations to the existing solution, as required and ensuring to roll out to the business

Communicating and understanding users and process owners to gain buy in and develop business implementation strategies

Identify Key Performance Indicators and develop business implementation strategies.

Assist the business users in mapping and streamlining the business practices, and implement the various relevant modules

Conduct user training, troubleshooting, identifying and analyzing bugs and other performance issues, ensuring to take corrective action in a timely manner

Plan and manage the data migration process, data integrity and data cleansing.

Monitor the system’s performance and ensure the optimal response time is achieved

Provide the necessary training to the end users on all the solution’s functionalities

Ensure continuous liaison with the end users to achieve solution objectives, conducting user trainings and providing the required user support to maintain customer satisfaction

Ensure all quality standards, processes, procedures and policies are met at all times

Provide all the necessary progress reports on a regular and required basis

Maintain company EHSQ policy and procedure and improve safety culture

All other job-related duties, as assigned