Cafe General Manager

Job Description

Cafe General Manager – Columbus, OH

A respected hospitality group known for its commitment to quality, joyful guest experiences, and strong community values is seeking a general manager to lead a flagship location. This is an exciting opportunity for a leader who values people, loves great food, and can inspire teams while delivering operational excellence in a high-standards environment.

Cafe General Manager Benefits & Compensation

Competitive base salary (based on experience)

Monthly performance bonus

Comprehensive health, dental, and vision insurance

Paid time off, including vacation, sick, and holidays

401(k) with 4% company match after 3 months

One-month paid sabbatical after 3 years of service

Annual paid volunteer day

Generous employee product discount

General Manager Requirements & Qualifications

2+ years of leadership experience in hospitality, food service, or premium retail

Proven ability to coach and develop hourly employees

Strong organizational and operational management skills

Excellent communication, empathy, and people-leading qualities

Ability to work a flexible schedule, including weekends and peak shifts

General Manager Preferred Background & Skills

Experience in craft, boutique, or higher-end food environments

Comfort working in structured environments with clear processes

Experience navigating team dynamics or periods of organizational change

General Manager Day-to-Day Responsibilities

Lead daily shop operations with a combination of administrative focus and active frontline presence

Recruit, train, and develop a diverse team, ensuring high standards of guest service

Oversee scheduling, inventory, ordering, and basic accounting

Foster a positive, collaborative, and respectful store culture

Address employee relations and team dynamics with empathy and consistency

Ensure the shop meets cleanliness, safety, and operational excellence benchmarks

Represent the brand and model hospitality, professionalism, and joy

This is a unique role for a leader who combines heart, operational backbone, and a passion for creating exceptional guest and team experiences.

Full-time