Infrastructure Engineer

Strategic Staffing Solutions is currently looking for a Infrastructure Engineer, a W2 contract opportunity!

Duration: 6 months

Role Type: W2 contract

Location: Columbus, OH 43215

Education: Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related technical field; or equivalent work experience.

Required Technical Skills

Dynatrace Administration and Engineering

Application Performance Monitoring (APM)

Observability Engineering

Synthetic Monitoring

Real User Monitoring (RUM)

Windows Server Administration

Linux Administration

VMware Monitoring

AWS and Azure Monitoring

ActiveGate Deployment and Administration

Monitoring Dashboard Development

Alert Management and Event Correlation

ServiceNow Integration

Root Cause Analysis

Enterprise Incident Management

TCP/IP, DNS, SSL, Load Balancers, and Networking Fundamentals

Database Monitoring (Oracle, SQL Server, PostgreSQL, etc.)

ITIL Incident, Problem, and Change Management

Job Description

Infrastructure Engineer Sr / Principal Enterprise Observability & Monitoring Engineer (Dynatrace)

Job Summary Our client is seeking an experienced Enterprise Observability and Monitoring Engineer to serve as a subject matter expert for enterprise monitoring technologies including Dynatrace and related monitoring platforms. This position is responsible for the design, implementation, administration, enhancement, and operational support of the company’s enterprise monitoring ecosystem.

The engineer will partner with application, infrastructure, cloud, cybersecurity, and operations teams to deliver proactive monitoring, performance management, automation, and observability solutions across critical business applications and infrastructure.

This role requires strong technical expertise, excellent communication skills, and the ability to translate business requirements into actionable monitoring and observability strategies.

Key Responsibilities

Enterprise Monitoring & Observability

Administer and support Dynatrace enterprise monitoring environments.

Design and implement monitoring solutions for business-critical applications and infrastructure.

Develop standards for monitoring, alerting, dashboards, and operational observability.

Continuously improve enterprise monitoring coverage and accuracy.

Tune alerting thresholds and event correlation to reduce false positives while ensuring timely incident detection.

Support enterprise observability initiatives across on-premises, cloud, and hybrid platforms.

Application Performance Monitoring (APM)

Deploy and administer Dynatrace OneAgent technologies.

Onboarding large scale applications

Monitor application health, service dependencies, user experience, and transaction performance.

Support Real User Monitoring (RUM) and Synthetic Monitoring implementations.

Analyze application performance issues and identify performance bottlenecks.

Provide end-to-end visibility across application ecosystems.

Infrastructure Monitoring

Monitor Windows, Linux, VMware, OpenShift, and cloud-hosted environments.

Support monitoring for databases, middleware, network infrastructure, storage systems, domain services, load balancers, and enterprise applications.

Assist infrastructure teams with capacity planning and performance optimization.

Proactively identify monitoring gaps and service risks.

Monitoring Engineering & Automation

Develop custom monitoring solutions and Dynatrace Extensions 2.0.

Create and maintain custom SQL, Oracle, and enterprise application monitoring extensions.

Build dashboards, metrics, health checks, and alerting policies.

Automate monitoring deployment and configuration processes.

Support infrastructure-as-code and configuration management initiatives where applicable.

Incident Response & Root Cause Analysis

Participate in major incident response and war room activities.

Perform root cause analysis for application, infrastructure, and monitoring-related incidents.

Provide monitoring expertise during outage investigations.

Develop corrective actions and preventative monitoring improvements.

ServiceNow & Event Management Integration

Support integration between Dynatrace, ServiceNow, and enterprise event management platforms.

Define monitoring requirements needed for automated incident creation.

Assist with event correlation, CI alignment, and ticket automation workflows.

Partner with operations teams to improve incident response processes.

Cloud & Modern Application Monitoring

Support monitoring solutions for AWS, Azure, SaaS, containerized, and microservices-based applications.

Deploy and support ActiveGate infrastructure.

Assist application teams with onboarding modern cloud workloads into enterprise monitoring platforms.

Support SSO, authentication, synthetic transaction monitoring, and end-user experience monitoring.

Customer Engagement & Consulting

Consult with application owners and infrastructure teams regarding monitoring requirements.

Lead onboarding activities for new applications and services.

Conduct monitoring requirement workshops and technical discovery sessions.

Provide guidance and best practices across the enterprise.

Governance, Compliance & Documentation

Maintain monitoring architecture documentation, procedures, and standards.

Support NERC/CIP and other regulatory monitoring requirements.

Participate in change management, CAB reviews, and operational governance processes.

Develop and maintain operational runbooks and support documentation.

Experience

5+ years supporting enterprise monitoring or observability platforms.

5+ years supporting large-scale enterprise infrastructure environments.

Experience administering Dynatrace or comparable monitoring solutions.

Experience working in regulated utility, critical infrastructure, energy, or large enterprise environments preferred.

Preferred Qualifications

Dynatrace Professional or Associate Certification

Splunk administration experience

SolarWinds experience

OpenShift or Kubernetes monitoring experience

Experience developing Dynatrace Extensions 2.0

PowerShell, Python, Bash, or automation scripting

ServiceNow Event Management integration experience

Experience supporting enterprise authentication solutions (Entra ID, SSO, LDAP, SAML, OAuth)

Experience supporting NERC/CIP regulated environments

Leadership & Soft Skills

Strong customer service and stakeholder management skills

Exceptional troubleshooting and analytical abilities

Ability to communicate effectively with technical and non-technical audiences

Ability to prioritize multiple projects and operational demands

Self-directed and highly accountable

Strong collaboration skills across infrastructure, security, cloud, and application teams

Ability to lead technical initiatives and mentor junior engineers

Strategic mindset with the ability to align monitoring capabilities with business outcomes #J-18808-Ljbffr