Quality Manager

Job Description

Benefits:

HSA Employer Contribution

Paid Health Insurance for Employee

Simple IRA

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

About the Role:

M&S Machine & Tool Co., Inc. is looking for a driven and detail-oriented Quality Manager to join our team in West Haven, CT. This is a key leadership role for a quality professional ready to own and elevate our quality systems in a fast-paced manufacturing environment. If you thrive on precision, process improvement, and building a culture of excellence, we want to hear from you.

Responsibilities:

Develop, implement, and maintain quality management systems (QMS) to ensure compliance with AS9100 industry standards

Lead internal audits, inspections, and corrective action processes (CAPA) to drive continuous improvement

Oversee first article inspections (FAI), in-process inspections, and final product quality checks

Collaborate with engineering, production, and operations teams to resolve quality issues and reduce defects

Manage customer quality complaints.

Monitor and analyze quality metrics, KPIs, and reporting to identify trends and improvement opportunities

Ensure compliance with customer specifications, drawings, and applicable regulatory requirements

Train and mentor shop floor personnel on quality standards, procedures, and best practicesRequirements:

5+ years of quality management experience in a machining, manufacturing, ideally in a precision parts environment

Strong knowledge of QMS standards such as ISO 9001, AS9100, or IATF 16949

Proficiency with GD&T, CMM inspection, and metrology tools

Experience leading root cause analysis and corrective/preventive action (CAPA) processes

Familiarity with customer quality requirements and first article inspection (FAI) documentation

Strong leadership, communication, and cross-functional collaboration skills

Detail-oriented, organized, and able to manage multiple priorities in a dynamic shop environment

Bachelor's degree in Engineering, Quality, or a related field preferred; CQE or CQM certification a plusAbout Us:

M&S Machine & Tool Co., Inc. is a trusted precision machining and manufacturing company based in West Haven, CT, with a long-standing reputation for delivering high-quality, tight-tolerance components to demanding industries. Our customers rely on us for our craftsmanship, reliability, and commitment to getting it right every time. We take pride in a team-oriented culture where skilled professionals are valued, supported, and given the opportunity to make a real impact.

Full-time