System Administrator

Pay: $85,000.00 - $90,000.00 per year

Job description:

Reporting to the IT Manager, the Systems Administrator position will provide daily administration and maintenance of all Frazier IT Systems, playing a major role in the implementation of new systems, upgrades and continuous system improvement. The position is full time, on premises with some out-of-hours incident response and occasional travel to other Frazier sites within USA, Mexico and Canada.

Job Responsibilities

Daily monitoring and hands-on administration of all IT servers, including our on-premises virtualized environment and cloud-based services, in addition to systems located in 7 North American manufacturing facilities and a few dozen satellite offices

Monitor, administer, and manage company email services and email security systems

Support key manufacturing systems, including installation, configuration, operations, maintenance, certificates, monitoring, documenting and troubleshooting

Create new, and review/update existing documentation, including SOP, System Information documents and user guides

Provide internal status reports, provide advice and recommendations for improvements, and contribute to developing efficient processes and procedures

Provide technical collaboration, guidance and support for Tier 1 / Tier 2 support staff. The position is a point of escalation for the Helpdesk team

As a member of the wider IT team, will be required to provide all levels of user support, assisting client-side support teams as needed to ensure a quality IT service is received by all

Working with the IT operations team, act as primary support for system alerts, assessing urgency and responding as appropriate in or out of usual office hours – particularly for any suspected security incidents

Monitor and maintain all aspects of IT operations security and access control

Assist and augment the IT Manager and IT Director as necessary to provide a modern and quality driven service to all company employees and associates

Continuous personal growth and self-guided training, staying current with latest IT news, security concerns and emerging technologies (such as AI)

Perform other job-related duties as assigned by the IT Director

Technical Experience Required:

At least 10 years of hands-on IT experience with increasing responsibilities within enterprise IT environments

Microsoft cloud: O365 applications, Sharepoint, Teams, Entra ID etc.

VMWare Virtualization, other virtualization platforms are a plus

Windows server and related infrastructure (DHCP, DNS, AD, GP)

Other Requirements:

Strong documentation, communication and collaboration skills

A professional and intuitive demeanor

Experience of manufacturing environments a plus

Relevant CompTIA, ISC2, and/or Microsoft certificates are a plus

Pro-active work ethic, healthy curiosity and interest in personal growth

Must be able to bend, stoop, stand and traverse stairways, uneven ground when installing hardware, cabling and racks

Must be able to lift 50 lbs. to move racks and computer hardware

Valid driver’s license

Occasional travel required to company facilities located throughout the US, Canada, and Mexico

Ability to work flexible hours as needed, and available for emergency 24x7 support when necessary

Full Time