Branch Managers

Finance Jobs, Nawiri Sacco Jobs. Responsible for overseeing branch operations, driving business growth and revenue targets, developing business opportunities, managing member relationships, supervising staff, monitoring branch funds and resources, ensuring compliance with policies and regulations, addressing customer concerns, and preparing performance reports. Requires a Bachelor’s degree in a business-related field, at least five years’ experience in branch management and financial services. The positions are based in Embu and require on-site work.

(Reference No. NSSL/BM/2026)

Key Responsibilities

Business Development:

Lead the branch team in delivering branch business growth targets as negotiated with regards to branch balance sheet and profit and loss accounts

Assess market conditions and identify current and prospective branch opportunities

Identify potential new business locations with capacity to sustain a branch

Maintain and follow through a robust pipeline of branch opportunities

Be proactive and build relationships with key persons of influence persons, institutions in the marketplace

Use a variety of styles to persuade or negotiate appropriately.

Present Nawiri SACCO’s image and live the prescribed values.

Branch Management:

Direct all operational aspects including service delivery, channel operations, cash operations, human resources, administration, marketing and member engagement and branch security.

Develop branch business plans and other plans that may be required by head office.

Lead in delivery of branch growth and operating plans with set annual targets

Oversight branch funds appropriately.

Lead branch staff and support their performance through varied strategies including training, mentoring and coaching, personal development and motivation.

Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.

Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.

Address customer and employee satisfaction issues promptly.

Adhere to high ethical standards, and comply with all regulations/applicable laws.

Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.

Human and Culture of Performance:

You are in charge of identifying, growing and managing human capital capable to deliver breakthrough results at the branch.

You will train, mentor and coach branch staff to ensure they acquire sufficient capacity to execute branch growth and operating plans

iTogether with the Human Resources Officer at HQ, you will endeavor to build and evolve a culture of integrity and performance at the branch, promoting and living the prescribed corporate values

Management and Reporting:

Manage all branch human, cultural, business and operating affairs

Branch Manager Position is a multi-reporting position. You will report different aspects of branch to the respective functional heads. Kindly familiarize yourself with the organizational structure.

Lead and deliver annual branch targeted growth and revenue.

Submit accurate daily and weekly performance reports as may be required and negotiated with functional heads.

Deploy varied strategies to support and work with Branch teams to meet their targets.

Skills and Experience:

More than 5 years’ experience in a branch management role

Experience of working in financial services and investment sector

Strong customer relationship management skills

Collegiate working style with strong management capability

Ability to drive fundraising, investment decisions and organizational results

Qualifications:

Must be a holder of business-related degree from a recognized university.

KCSE minimum Grade of C + and above.

Acceptable level of general management, financial or entrepreneurial acumen.

A Diploma in Banking or Co-operative Management will be an added advantage.

Must be proficient in digital working tools.

How to Apply

Interested candidates should send their applications accompanied by a detailed CV and copies of relevant certificates, testimonials, National ID card and valid Certificate of Good Conduct to: quoting the Job Reference Number, or they can address as below, quoting the Job Reference Number on the Sealed Envelope:

THE CHIEF EXECUTIVE OFFICER

NAWIRI SACCO SOCIETY LTDP.

O BOX 400-60100

EMBU