Mortgage Loan Processor

*No prior mortgage experience is required for this opportunity!*

As a Mortgage Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You'll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.

Primary Responsibilities

Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process

Manage multiple loan files

Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files

Ensure accuracy and completeness of each loan file processed prior to passing to the closing department

Set up loan files, manually and on the computer

Follow up on submitted loans and/or pended loans

Coordinate closing paperwork and tasks, as required

Qualifications

Excellent customer service skills

Strong organization skills, attention to detail, and ability to multitask

Strong oral and written communication skills