We are seeking a dependable, organized, and patient-focused Remote Medical Administrative Assistant to support our healthcare administrative operations. This position is ideal for someone who enjoys working with people, managing details, and helping keep daily administrative tasks running smoothly.
The successful candidate will assist with scheduling, patient communication, data entry, records management, and other administrative duties while maintaining professionalism, confidentiality, and attention to detail.
Responsibilities
Schedule and coordinate patient appointments and follow-ups
Answer and respond to phone calls, emails, and administrative inquiries
Communicate professionally with patients, providers, and team members
Enter, update, and maintain patient and administrative information accurately
Assist with electronic medical record (EMR/EHR) and database updates
Verify and organize information and documentation
Process routine administrative forms and correspondence
Assist with referrals, authorizations, and other healthcare administrative tasks as needed
Maintain accurate and organized electronic files
Follow established procedures for privacy, confidentiality, and data security
Support the healthcare team with general administrative duties
Manage multiple priorities while meeting deadlines in a remote work environment
Qualifications
High school diploma or equivalent
Previous experience in medical administration, healthcare, customer service, or a related administrative role preferred
Strong written and verbal communication skills
Excellent organization and attention to detail
Comfortable working with computers, email, Microsoft Office/Google Workspace, and online systems
Ability to learn EMR/EHR and other healthcare software
Professional and friendly communication style
Ability to work independently and manage time effectively
Strong commitment to confidentiality and professionalism
Medical office or healthcare experience is a plus, but motivated candidates with strong administrative or customer-service experience are encouraged to apply.
What We Offer
Fully remote work environment
Flexible and supportive team culture
Competitive compensation
Paid training and onboarding
Opportunities to develop healthcare administrative skills
Consistent administrative responsibilities
Opportunity for long-term growth
Ideal Candidate
You are organized, dependable, comfortable communicating with patients, and able to stay focused while working independently. You take pride in accurate work and understand the importance of professionalism and confidentiality in a healthcare environment.