Client Care Coordinator

Job Description

Job Description:

The Client Care Coordinator will provide recovery focused services related to the safe and appropriate administration of medical treatment (including medications) as prescribed by the physician. Client Care Coordinator will be responsible for providing safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care. Shifts available: 7:00 pm - 7:30 am

Job Duties:

Ability to maintain confidentiality of patients' medical and personal information

Respond to emergencies and initiate action as required

Observation, documentation, and record keeping of client's health status

Be familiar with common detox assessments, CIWA and COWS

Ensures client compliance with facility rules and guidelines

Skilled in case management, time management and crisis intervention

Follows HIPPA standards/laws in all aspects of their duties

Provide care and assist in the welcoming, admission and discharge process for clients

Collects data relevant to person served care

Develops and implements nursing care plans

Demonstrates knowledge of crisis management and intervention

Transcribes physician orders accurately and in a timely manner

Observes client self-administer medications as prescribed

Receives and presents change of shift report as assigned

Adheres to medication management policies and procedures

Monitor and itemize OTC medications/supplies and notify management of all

medications/supplies to be ordered

During downtime will assist with household chores and help with the overall functioning of the facility (general cleanliness and safety of the house) which includes but is not limited to laundry (washing, folding, putting away), bathroom inventory (stocking toilet paper, paper towels, wiping down counters, empty trash, cleaning mirrors), food handling (daily check of any expired food items from the fridge & ensuring that all food items are labeled with date of expiration), and maintain cleanliness of rooms and common areas throughout the facility (sweeping and mopping).

Assists with conducting TB, Pharmacy, and store runs

Notifies the prescriber and Client Care Supervisor of any changes in behavior and/or

condition

Sanitizing all stations and areas of the facility

Skills

Proficiency in medical administrative support with a solid understanding of medical terminology.

Experience working in a dental office or medical office setting is highly desirable.

Strong organizational skills with the ability to manage multiple tasks efficiently.

Excellent verbal and written communication skills to interact effectively with patients and team members.

Ability to work independently as well as collaboratively within a team environment.

Proficient in using office software applications and electronic health record (EHR) systems.

This role is essential for delivering high-quality customer service within our healthcare facility, ensuring that every patient feels valued and supported throughout their experience.

Job Type: Full-time

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Schedule:

3x12

4x10

Every weekend

Experience:

Detox/Residential Treatment: 1 year (Preferred)

License/Certification:

EMT/CMA/LVN Certification (Preferred)

Ability to Commute:

Novato, CA 94947 (Preferred)

Work Location: In person

Full-time