ServiceNow Developer

Requisition ID: 274154

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

Purpose

Contributes to the overall success of the Information Technology & Solutions (IT&S) globally ensuring

specific individual goals, plans, initiatives are executed / delivered in support of the team’s business

strategies and objectives. Ensures all activities conducted are always compliant with governing regulations,

internal policies and procedures.

Accountabilities

Champions a customer focused culture to deepen client relationships and leverage broader Bank

relationships, systems, and knowledge.

Design, develop and configure ServiceNow modules such as ITSM, ITOM, ITAM, APM, and others

based on business needs.

Implement workflows, business rules, and automation to streamline processes and improve user

experience.

Integrate ServiceNow with other enterprise systems using technologies like REST and SOAP web

services.

Participate in the full ServiceNow implementation lifecycle, including requirement gathering, solution

design, configuration, testing, and deployment.

Ensure projects are delivered in a timely manner honoring the allocated budget and timelines.

Create and maintain documentation on application configurations, system integrations, and process

workflows.

Work closely with IT teams, business stakeholders, and other ServiceNow professionals to align

solutions with organizational goals.

Stay up to date with the latest ServiceNow features and best practices to provide efficient solutions.

Makes recommendations towards the development of new code or reuse of existing code.

Responsibilities may also include participation in component and data architecture design;

performance monitoring, product evaluation and buy vs. build recommendations.

Taking part in cross training with peers on different aspects of development.

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities

and decisions.

Actively pursues effective and efficient operations of his/her respective areas, while ensuring the

adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with

respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but

not limited to responsibilities under the Operational Risk Management Framework, Regulatory

Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for

Business Conduct.

Champions a high-performance environment and implements a people strategy that attracts, retains,

develops and motivates their team by fostering an inclusive work environment, communicating

vison/values/business strategy and managing succession and development planning for the team.

Education / Experience / Other Information

Computer Science Diploma or Degree; or related work experience.

ITIL Foundation certification or training

At least 2 yeas of experience with ServiceNow modules such as ITSM, ITOM, ITAM, EA.

At least 2 yeas of experience with JavaScript, HTML, CSS, and good knowledge of web technologies

Experience in developing ServiceNow integrations using REST, SOAP, Web Services, and

other integration techniques.

Experience with Agile and Scrum methodologies.

ServiceNow certifications such as Certified System Administrator (CSA) and Certified

Application Developer (CAD) are a plus.

Good communication skills.

Good time management skills to work on multiple assignments.

Ability to do research and development of new ways to leverage the ServiceNow platform.

Ability to troubleshoot issues independently.

Working Conditions

Work in a standard office-based environment; non-standard hours are a common occurrence.

Will require to work off-hours on occasion to provide technical support

#LI-HYBRID

Location(s): Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.