Wire Transfers/ACH Specialist

Job Description

JOB SUMMARY:

Oversees daily wire, EFT, and ACH operations for the bank in accordance with bank policy and applicable regulations. Provide account analysis/reconcilement of our external accounts for liquidity and maximizing potential earnings. Prepare, maintain, and process confidential records and reports.

ESSENTIAL FUNCTIONS:

Provide quality customer service to both internal and external customers.

Schedule and train employees in wire functions. Meet required deadlines to optimize customer service.

Knowledgeable about the bank's Reserve Requirement, correspondent bank account analysis, service charges and all related reporting.

Submit wire transfers via DirectLine wires. Process incoming wires and notify customers according to their instructions.

Understand and use the NACHA rules for all ACH transactions.

Process ACH Disputes, ACH returns, ACH prenotes and possible OFAC hits on all ACH.

Process outgoing ACH for the bank in a timely manner.

Monitoring ACH credits received for initiation under false pretenses.

Demonstrate good judgement when processing work in accordance with bank policies and procedures.

Review documentation for compliance with policies and regulatory requirements.

Cross train to serve in other areas as needed.

Recognize opportunities to cross sell bank products and services.

Perform additional duties as assigned by supervisor relating to the bank and its functions.

SKILLS/ABILITIES REQUIREMENTS:

Excellent Customer Service Skills

Professional Communication Skills

Multi-task/Detail Oriented

Knowledgeable of wire transfers and Jack Henry software

Proficient in Microsoft Office and Jack Henry products

EDUCATION AND EXPERIENCE:

High school diploma or equivalent required

Minimum of 3 years of banking experience

PHYSICAL REQUIREMENTS:

Must be able to sit for extended periods of time, bend, twist, view and use a computer, and telephone with an earpiece or headset.

Must be able to lift up to 15 lbs. at times.

Job Posted by ApplicantPro

Full-time