Customer Service Representative

Act as the primary point of contact for healthcare providers and patients.

Manage incoming inquiries and provide accurate information about healthcare services.

Facilitate the scheduling of appointments and follow-up communications.

Work closely with healthcare teams to enhance patient satisfaction.

Assist in the development and implementation of patient education materials.

Requirements Educational Qualifications: Bachelor’s degree Experience Level: 0-6 months BPO experience Skills and Competencies: Strong communication and interpersonal skills Qualities and Traits: Empathy and a passion for patient care Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively Working Conditions: Office environment with occasional travel to healthcare facilities

Job Type: Full-time