Front Desk/Receptionist - Full Time - Evenings

We are looking for 2nd shift front desk agent, primarily 3pm-11pm.

Full time Front Desk Clerk benefit package offered:

Medical

Dental

Life Insurance

Service guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to ensure high-quality guest relations. Effectively support the Front Office Supervisor, control and manage all front office operations and exceed company standards for guest satisfaction .

Follow hotel's cash handling procedures;

Keeping front office neat and organized and communicating daily activities to appropriate departments;

Responds to and directs emergency situations and security issues to management immediately;

Ensures that health and safety standards are maintained with the front desk both employee and guest perspective;

Responsible for all operations of the front desk including shift reports, cash drops, call around and other functions to better serve guest and operation of front desk;

Attends meetings and training as requested;

Must comply with hotel and brand standards;

Ensures compliance of all company policies and procedures;

Be willing to work any shift and fill in when other associates are not able to work;

Continue working until the next shift arrives;

Send a daily end of shift activity to Supervisor and copy to General Manager;

Maintain personal cleanliness.

Education/Experience: Customer services experience/hotel front desk experience preferred.

Language Skills: Excellent interpersonal/communication and customer service skills. Proficiency of English Language for understanding business letters, memos, customer interaction, presentations, demonstrations, employee direction, audits etc.

Customer Satisfaction : Our customers are what we are about. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Job Type: Full-Time, Permanent