Regional Operations Manager

Regional Operations Manager (Performance & Growth Leader)

Location: Ohio Central and Southeast Region (Travel Required) Candidate may live anywhere in the region

Company: Southeastern Equipment

Employment Type: Full-Time, Exempt

COMPENSATION: 150-175K with potential bonus up to 30%

Region: Ohio

About Southeastern Equipment

Southeastern Equipment exists to help our customers win.

We do that by delivering equipment, parts, and service with speed, urgency, and a level of care that stands out. Our team lives by four core values: Hustle, Passion, Customer Focused, and Thoughtful.

The Role

This is not a coordination role.

This is not a reporting role.

This is a regional business leadership role responsible for driving performance, creating accountability, and building a high-output culture across multiple branches.

You will lead Operations Managers and their teams—but more importantly, you will own the performance of the region. That includes revenue, profitability, customer experience, and the pace at which the business runs.

If you're comfortable pushing leaders, addressing issues directly, and driving results—this role fits. If you prefer maintaining systems and observing performance, it won't.

What You'll Own

Drive Regional Performance

Own Parts and Service revenue and profitability across all locations in your region

Set clear expectations and push branches to hit and exceed targets

Identify gaps quickly and implement actions that move the numbers

Create Urgency Across the Region

Establish a high standard for speed, responsiveness, and execution

Remove friction between branches, departments, and teams

Ensure machines, parts, and decisions move fast—no bottlenecks, no waiting

Lead Branch Leadership

Lead, coach, and hold accountable Operations Managers and their teams

Raise the standard of leadership across the region

Address underperformance directly and quickly

Own the Customer Experience at Scale

Ensure consistent, high-level customer service across all locations

Step into major issues and ensure fast resolution

Build relationships with key regional customers

Drive Alignment with Sales & Growth

Partner closely with Sales, Rental, and PSSR teams to support growth

Ensure operations is enabling—not slowing down—revenue generation

Help create momentum across the region by aligning teams toward winning business

Run a Disciplined Operation

Maintain strong financial performance across all branches

Ensure facilities, safety, and 5S standards are met without compromising speed

Standardize what works—but don't let process slow down execution

How You'll Be Measured

Regional Parts Revenue & Gross Profit vs. Budget

Regional Service Revenue & Gross Profit vs. Budget

Speed of execution (turnaround time, responsiveness)

Customer satisfaction and retention

Performance consistency across branches

Branch 5S Scores

What We're Looking For

A high-accountability leader who drives results through people

Strong business instincts—you understand what moves revenue and profit

High sense of urgency—you don't tolerate slow or stuck operations

Ability to coach leaders, not just manage processes

Willingness to be in the field and engaged with teams and customers

Experience:

5+ years leading multi-location teams or comparable leadership scope

Background in dealership, service, construction, or related industry preferred

Proven track record of improving performance—not just maintaining it

Travel

60–70% travel within region

This role is expected to be in branches regularly—leading from the front

Why Southeastern

You'll lead a region, not just oversee it

Clear expectations and accountability

A company focused on performance, speed, and growth

Opportunity to make a measurable impact quickly