System Analyst

Application Deadline: 15 October 2026

Date of Issue: 2 October 2026

Vacancy Notification Circular No. HKIC261005

Rank : System Analyst

Department / Cluster : Information Technology Division / Hong Kong Island Cluster

Pay : HK$64,518 to HK$88,971 (HMPS Point 1 to 8) per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities

1. Coordinate, monitor and implement IT solutions in areas of responsibility.

2. Provide consultancy based on IT and industry expertise in areas of responsibility.

3. Provide high level system analysis, problem diagnosis and solving.

4. Ensure quality assurance of IT solutions, define support needs for users and provide expert level support in areas of responsibility.

5. Be responsible for proper handling of change requests, review of standards and guidelines of IT solutions.

6. Ensure smooth systems operation in the areas of responsibility.

7. Solid experience in IT technical operations.

8. Monitor the performance of technical staff to ensure quality and timely delivery of services.

9. Provide capacity planning and resources sizing in areas of responsibility.

10. Conduct feasibility study including recommendations for new IT system solutions.

11. Finalize requirement specifications of IT solutions in areas of responsibility.

12. Evaluate, recommend and assist procurement processes for required hardware, software or services.

13. Evaluate, recommend and assist the tendering of technical solutions including systems products, software or services.

14. Coordinate, monitor, implement and manage technical infrastructure enhancement projects such as network, computing platform, desktop computer, data centre, etc.

15. Measure the service levels of vendors and coordinate with vendors for continual improvement.

16. Provide after office hours system support.

17. Perform any other duties as assigned by supervisor.

Entry Requirements

1. Degree in Computer Science or relevant disciplines; or equivalent.

2. 6 years’ post qualification Information Technology (IT) related experience.*

*Relevant experience gained in HA may be considered as equivalent to post-qualification experience.

Preferred Attributes

1. Solid experience in hospital IT service management, project implementation and coordination with good technical proficiency

2. Good problem solving, project management and risk management skills

3. Good interpersonal and supervision skills

4. Self-motivated, analytical, innovative, able to work independently and work under pressure

5. Good at communication, presentation and documentation in both Chinese and English.

Remarks

1. Please refer to for “Notes to Applicants”.

2. May require to work over-night shifts and/or provide 24-hour on call support, and when necessary, provide on-side support services at different hospitalsl.

3. The selected candidate will be posted to Department of Information Technology of Hong Kong Island Cluster located at Pamela Youde Nethersole Eastern Hospital to provide cluster-based services.

Please submit on-line application on or before 15 October 2026. Please note that only on-line applications submitted via Hospital Authority Careers Webpage would be processed.

For enquiries, please telephone 2595 6967.