Experienced General Manager

Experienced General Manager

Green Coyote Cantina - East Cobb, Marietta

Are you a proven restaurant leader who thrives in high-volume, full-service environments? Do you enjoy building strong teams, driving financial results, and creating exceptional guest experiences?

We are seeking an experienced General Manager to lead the ongoing success of our East Cobb, Green Coyote Cantina location. This is an opportunity to join a growing organization that values leadership, accountability, hospitality, and operational excellence. As General Manager, you will have full responsibility for restaurant operations, team development, financial performance, guest satisfaction, and culture. We are looking for a hands-on leader who leads from the floor, develops people, and takes ownership of results.

Leadership & Team Development

Our General Managers build teams—not just schedules.

You will:

Recruit, interview, hire, train, coach, and develop a high-performing restaurant team

Lead and develop Managers, Chefs, Sous Chefs, and hourly team members

Create a positive, accountable, respectful, and hospitality-driven culture

Establish clear performance expectations and hold team members accountable

Provide consistent positive and constructive coaching

Conduct performance evaluations and goal-setting discussions

Develop managers through regular one-on-one coaching and day-to-day leadership

Identify high-potential employees and develop future leaders

Build leadership depth and succession planning within the restaurant

Ensure consistent execution of company training programs for management and hourly employees

Maintain an accurate staffing plan and proactively recruit before staffing becomes critical

Partner effectively with Operations, Human Resources, Culinary Leadership, and other company departments

Address employee performance and disciplinary matters promptly and appropriately

Lead by example and consistently follow and enforce company policies and procedures

We believe in success and generosity. We insist on integrity and respect. We value learning, growth, accountability, and teamwork.

Restaurant Operations

Our General Managers are expected to know their restaurants inside and out.

You will:

Oversee all Front of House and Back of House operations

Ensure every shift is executed at or above established restaurant standards

Maintain exceptional standards for food quality, service, hospitality, cleanliness, and ambiance

Be visible and actively engaged on the restaurant floor

Manage shifts and make effective real-time operational decisions

Maintain proper staffing and scheduling based on business needs and projected sales

Ensure consistent execution of recipes, food preparation, presentation, and service standards

Oversee inventory, ordering, receiving, storage, and product controls

Maintain strong operational systems and ensure managers consistently follow them

Investigate and resolve guest concerns professionally and appropriately

Develop relationships with regular guests and build guest loyalty

Ensure opening, running, and closing procedures are completed correctly

Maintain a clean, organized, professional, and restaurant-ready environment

Oversee restaurant technology and operational systems, including POS, scheduling, payroll/timekeeping, and inventory platforms

Communicate effectively between shifts and ensure important information reaches the appropriate managers and team members

Successfully plan and execute special events, large parties, catering opportunities, and marketing events when applicable

Financial Performance & Business Ownership

A General Manager must understand both hospitality and the business of hospitality.

You will be responsible for:

Understanding and managing the restaurant's P&L

Meeting established sales, labor, food cost, beverage cost, and profitability goals

Monitoring labor and adjusting staffing appropriately based on business volume

Managing food, beverage, supply, utility, and other controllable expenses

Reviewing financial reports and identifying trends, concerns, and opportunities

Understanding theoretical versus actual costs and investigating significant variances

Managing inventory and ordering responsibly

Minimizing waste while protecting product quality and guest experience

Ensuring invoices and financial documentation are processed accurately and on time

Ensuring payroll and personnel-related administrative responsibilities are completed accurately and within established deadlines

Driving sales while protecting profitability

Developing and executing action plans when financial or operational goals are not being met

Taking ownership of the financial performance of the restaurant rather than simply reporting the numbers

We're looking for a General Manager who can look at a P&L and understand what happened, why it happened, and what actions need to happen next.

Guest Experience & Hospitality

Great restaurant operations mean very little if guests don't want to come back. Our General Managers are responsible for creating a culture where hospitality is everyone's responsibility.

You will:

Ensure guests consistently receive friendly, knowledgeable, and attentive service

Be present and accessible to guests during service

Develop relationships with regular guests and the surrounding community

Coach employees on hospitality and service standards

Address guest concerns quickly, professionally, and appropriately

Look for opportunities to recover a guest experience before the guest leaves

Ensure food and beverages meet company quality and presentation standards

Create an environment that feels welcoming, energetic, and genuine

Reinforce the understanding that every position—from Dishwasher to General Manager—contributes to the guest experience

Food Safety, Workplace Safety & Compliance

The General Manager owns the condition and compliance of their restaurant.

Responsibilities include:

Enforce proper food handling and sanitation practices

Maintain restaurant readiness for health department inspections

Ensure compliance with company policies and applicable federal, state, and local requirements

Maintain clean and sanitary kitchens, bars, dining rooms, restrooms, storage areas, and exterior areas

Ensure proper employee uniform and appearance standards

Maintain a safe working and guest environment

Ensure proper security procedures are followed to protect employees, guests, and company assets

Respond appropriately to employee and guest injuries

Ensure required incident and accident documentation is completed promptly

Immediately communicate significant safety, employee, guest, or operational concerns through the appropriate company channels

Correct food safety, sanitation, and workplace safety concerns with urgency

People & Staffing

The success of a restaurant depends on having the right people, properly trained, in the right positions.

The General Manager will:

Own the restaurant's overall staffing plan

Oversee hourly recruiting, interviewing, selection, and hiring

Ensure new employees complete required onboarding before beginning work

Conduct or oversee new-hire orientation

Ensure employees are properly trained and certified for their positions

Ensure managers and trainers consistently execute established training programs

Monitor employee performance and provide ongoing feedback

Maintain appropriate documentation regarding performance and disciplinary matters

Address attendance, conduct, performance, and policy concerns consistently

Prepare effective schedules based on availability, performance, business needs, and projected volume

Maintain appropriate staffing levels without unnecessarily increasing labor

Develop employees who demonstrate the ability and desire to advance within the organization

Systems & Administrative Accountability

A strong General Manager follows through.

You will be responsible for ensuring restaurant information is accurate, complete, and submitted on time.

This includes:

Employee timekeeping

Scheduling

Payroll-related information

Inventory

Ordering

Invoices & Expenses

Financial reporting

Employee records and documentation

Operational checklists

Required inspections and compliance documentation

Accident and incident reports

Restaurant technology and POS systems

Experience with Toast POS, restaurant scheduling platforms, payroll/timekeeping systems, inventory software, Microsoft Office, Excel, Google Drive, and similar restaurant technology is preferred.

What We're Looking For

Required Experience & Qualifications

5+ years of General Manager experience in a full-service restaurant environment preferred

Significant leadership experience in a high-volume restaurant operation

Proven ability to successfully oversee both Front of House and Back of House operations

Strong understanding of restaurant financials and P&L management

Demonstrated experience managing labor, food costs, beverage costs, inventory, and controllable expenses

Proven experience recruiting, coaching, managing, and developing restaurant teams

Experience leading and developing other managers

Strong knowledge of food safety, sanitation, and restaurant operational standards

Excellent written and verbal communication skills

Strong organizational and time-management abilities

Ability to prioritize and make sound decisions in a fast-paced environment

Proactive problem-solving skills

Strong computer and restaurant technology skills

Flexible availability based on the needs of the restaurant, including evenings, weekends, holidays, and special events

Preferred Experience

Experience managing restaurants with $4M+ in annual sales

New restaurant opening experience

Experience developing managers and building leadership succession

Strong beverage and bar operational knowledge

Experience with high-volume full-service restaurants

Experience with Toast POS and restaurant scheduling, payroll, and inventory platforms

College degree or equivalent combination of education and substantial restaurant leadership experience

The General Manager We're Looking For

We're looking for someone who can lead—not simply manage.

Someone who:

Is comfortable being accountable for the entire restaurant

Doesn't manage exclusively from an office

Understands when to delegate and when to step in

Develops people instead of simply replacing them

Can have difficult conversations professionally

Holds high standards without creating a negative culture

Understands the numbers behind the operation

Knows how to manage labor without sacrificing the guest experience

Notices problems before they become emergencies

Follows systems while also identifying opportunities to improve them

Communicates proactively with company leadership

Doesn't expect others to do something they wouldn't be willing to do themselves

Understands that consistency matters just as much on a slow Tuesday as it does on a busy Saturday night

Most importantly, we're looking for someone who genuinely lives and breathes the restaurant business and understands that successful restaurants are built through people, systems, accountability, and hospitality.

Compensation & Benefits

Competitive Salary: $65,000 – $85,000, based on experience and location

Lucrative Performance-Based Bonus Program

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Employee Dining Benefits

Leadership Development Opportunities

Career Advancement Within a Growing Restaurant Group

WHY JOIN US?

This is more than a General Manager position—it is an opportunity to help build something special. We are committed to strong leadership, strong culture, and strong systems. We invest in our people, reward performance, and provide the support needed for long-term success.

If you are an experienced restaurant leader who is passionate about hospitality, team development, operational excellence, and driving results, we would love to hear from you.

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Full-Time