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Front Desk Support

Company:
North Community Counseling Centers
Location:
Columbus, OH, 43204
Posted:
September 27, 2026
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Description:

Front Desk Administrative Staff

Seeking Front Desk Administrative Staff to provide support to one of our four mental health offices. The ideal candidate will have excellent communication skills and will enjoy working with people. This candidate will be well organized, punctual and take direction well.

The position is responsible for answering phones, completing client intakes, collecting client information and insurance verification, checking in clients and scheduling clients in a community mental health setting.

The ideal candidate will be self-motivated, able to work with minimal supervision and will have excellent phone and computer skills. They will be detail oriented, able to multi-task and take on additional duties when requested. The ideal candidate will have experience in medical, dental or mental health (or related setting) administrative support.

Responsibilities:

Answer incoming calls in a mental health agency

Schedule clients in the Electronic Medical Record (Carelogic)

Check clients in

Gather client information

Insurance verification

Intake and new client set up

Qualifications:

Previous office experience in related field

Intake experience preferred

Experience with Health Insurance

Compassionate and caring demeanor

Ability to build interact with clients in a pleasant and professional manner

Excellent written and verbal communication skills

Ability to work independently and take direction

Punctual/reliable

Ability to handle multiple tasks at one time

Computer skills a must

Customer Service experience required

Full-Time: Monday - Friday

Hourly Rate: $18.00

Agency Benefits:

Competitive Salary

Generous Paid Time off & Holidays

Medical, Dental and Vision Insurance Coverage

Career Growth

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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