Telemarketer - State Farm Agent Team Member

Job Description

Benefits:

Health insurance

Paid time off

Training & development

Bonus based on performance

ROLE DESCRIPTION:

Full-Time Telemarketer — Solvang, CA (State Farm)

As a Telemarketer for Julia Tipolt State Farm, your creativity and strategy help drive the continued growth of our agency right here in the Solvang area. Your outbound outreach supports our local community connections and strengthens existing customer relationships. Through targeted, cross-functional campaigns, you’ll help expand the value we deliver to customers—whether that’s through phone outreach, community event follow-ups, or social/marketing-driven leads.

While promoting our team and the insurance/financial services we provide, you’ll gain valuable insights that support your career growth. If you’re inventive, sales-minded, and enjoy helping people, we’d love to build with you.

RESPONSIBILITIES

Make outbound calls to prospective customers to promote State Farm insurance products and services

Identify and qualify leads for agents by gathering relevant customer information

Stay informed about the insurance products and services offered by State Farm

Follow up on leads generated through marketing campaigns or referrals to schedule appointments for agents

Provide initial information to potential customers and answer basic questions about insurance options

Maintain and update a database of prospects and customer interactions (CRM/data entry)

Ensure all communications follow State Farm guidelines and applicable compliance standards

Prepare regular reports on call activity, lead generation, and appointment scheduling

Represent the agency with a professional, courteous phone presence consistent with our local community approach in SolvangQUALIFICATIONS

Previous telemarketing or sales experience (insurance experience is preferred)

Strong communication and persuasion skills; comfortable using CRM software

Basic understanding of insurance products or willingness to learn quickly

Ability to handle rejection and stay motivated

Strong organizational skills to manage and track multiple leads

Professional, courteous telephone manner

Goal-focused mindset with a drive to contribute to agency growthBILINGUAL IS A HUGE PLUS — HIGHLY ENCOURAGED TO APPLY

Bilingual is a huge plus and you’re highly encouraged to apply—especially if you can serve customers in Spanish.

Full-time