Assistant Division Manager - SALES

Job Description

ASSISTANT DIVISION MANAGER - SALES

***This role is a FAST TRACK to Division Sales Manager***

WHY MILLCRAFTAt Millcraft, we’re more than a business, we’re a family. For over 100 years, we’ve been proud to serve the paper, packaging, and graphic arts industries, guided by our values of Family, Passion, Aspire, Responsible, and Deliver. We care deeply about our people, our customers, and our communities, and we believe in creating a place where you can grow, belong, and make a real difference. Come join us and be part of something truly special.

THE DIFFERENCE YOU WILL MAKE

At Millcraft, we believe great leaders are developed through experience, relationships, curiosity, and a willingness to learn. The Assistant Sales Manager role is designed to help build the next generation of Millcraft sales leadership.

This role is for someone who loves selling, enjoys working with people, and wants to grow into a future Sales Manager role within Millcraft. You will learn the business by working alongside experienced sales leaders across multiple regions, supporting Account Managers, building customer relationships, and gaining exposure to the many parts of our business that drive long-term success.

As an Assistant Sales Manager, you will travel (50%) throughout the Millcraft footprint to shadow Sales Managers, participate in customer meetings and ride-along’s, support business development efforts, and learn how different markets, customers, and teams operate. You will gain hands-on experience in coaching, leadership, operational collaboration, sales strategy, and customer development while continuing to manage and grow your own sales accounts.

This role requires someone who is competitive, coachable, curious, hardworking, and ready to be fully invested in their own development. The right person will ask questions, listen carefully, build relationships naturally, and embrace every opportunity to learn. At Millcraft, we believe relationships matter, details matter, service matters, and people matter. We are looking for future leaders who believe the same. CORE FUNCTIONS OF THIS ROLE

Learn the Millcraft sales leadership model by working alongside Sales Managers and sales leadership teams across multiple regions

Travel throughout the Millcraft footprint to support ride-alongs, customer visits, team development initiatives, and regional sales activities

Build and maintain strong customer relationships through responsiveness, curiosity, problem solving, and consistent follow-through

Support Sales Managers in coaching and developing Account Managers by observing customer interactions, participating in pipeline discussions, and learning effective leadership practices

Continue developing personal selling skills through prospecting, account management, diversification efforts, and new business development

Carry and grow assigned sales accounts while learning how to manage profitable customer relationships

Learn how to identify customer challenges and recommend products, services, and solutions that improve customer efficiency, profitability, and operational performance

Develop an understanding of Millcraft’s sales strategies, market segments, supplier relationships, operational capabilities, and regional business dynamics

Collaborate with Operations, Purchasing, Credit, Customer Support, and Segment Specialists to understand how cross-functional teamwork supports customer success

Support pipeline management, forecasting, CRM usage, and sales activity tracking to improve visibility and accountability

Learn how to evaluate opportunities, prioritize business development efforts, and identify profitable growth opportunities

Participate in coaching discussions, sales meetings, regional planning conversations, and leadership development activities

Build strong relationships with suppliers, vendors, and internal teams while learning how strategic partnerships support business growth

Demonstrate a willingness to learn different leadership styles, coaching approaches, customer strategies, and regional business nuances

Continuously improve product knowledge, industry knowledge, communication skills, and leadership capabilities through training and hands-on experience

Follow all Millcraft policies, procedures, and guidelines as outlined in the employee handbook and departmental SOPs

Ensure a safe working environment by strictly following all safety protocols and standards, including immediately reporting unsafe conditions, near-misses, and incidents

Demonstrate Millcraft’s Core Values: Family, Passion, Aspire, Responsible, Deliver, and Fun, in daily interactions and decision making

Perform other duties as required by the business, recognizing attendance as a fundamental job function

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.

WHAT YOU'LL NEED TO SUCCEED

Bachelor’s degree or equivalent sales experience preferred

Previous sales, account management, customer service, or business development experience required

Desire to grow into a future sales leadership role within Millcraft

Strong relationship-building and communication skills with the ability to connect naturally with customers and teammates

Competitive mindset with a strong work ethic and willingness to learn

Curiosity and strong listening skills with the ability to ask thoughtful questions and uncover customer needs

Self-starter mentality with the ability to stay organized, follow through, and manage responsibilities independently

Coachable attitude with openness to feedback, development, and continuous improvement

Ability to travel (50%) frequently throughout the Millcraft footprint to support regional teams and leadership development opportunities

Interest in learning how different parts of the business work together, including sales, operations, purchasing, credit, and customer support

Basic understanding of CRM systems, pipeline management, and sales processes preferred

Strong organizational skills and ability to manage multiple priorities in a fast-paced environment

Working knowledge of Microsoft Office Suite required; experience with Microsoft D365 ERP preferred

Commitment to professionalism, accountability, teamwork, safety, and living Millcraft’s Core Values in every interaction

WHAT WINNING LOOKS LIKE

At Millcraft, winning means growing every day, as a seller, teammate, leader, and problem solver. Successful Assistant Sales Managers consistently demonstrate curiosity, accountability, coachability, relationship-building skills, and a desire to help both customers and teammates succeed. This role is designed to prepare future Millcraft sales leaders through hands-on experience, mentorship, collaboration, and continuous development.

Leadership Development & Learning

Demonstrate growth in leadership skills, communication, coaching ability, and business understanding

Learn from Sales Managers across multiple regions while embracing different leadership styles and sales approaches

Actively seek feedback, ask questions, and apply coaching to improve performance and leadership readiness

Build confidence in leading conversations, supporting teammates, and handling customer opportunities independently

Customer Growth & Relationship Building

Build strong relationships with customers through responsiveness, consistency, curiosity, and problem solving

Grow assigned accounts through diversification, opportunity development, and customer-focused selling

Identify customer challenges and help uncover solutions that improve customer operations and profitability

Demonstrate a strong commitment to service, follow-through, and long-term relationship building

Sales Execution & Accountability

Utilize CRM tools consistently to manage opportunities, customer activity, follow-up, and pipeline visibility

Demonstrate strong organization, time management, and communication skills

Support regional sales initiatives, prospecting efforts, and business development activities

Show continuous improvement in sales effectiveness, business knowledge, and operational understanding

Collaboration & Culture

Work collaboratively with Sales Managers, Account Managers, Operations, Purchasing, Credit, Segment Specialists, and Customer Support teams

Demonstrate professionalism, adaptability, teamwork, and a willingness to help wherever needed

Contribute positively to the team environment while embracing Millcraft’s values of Family, Passion, Aspire, Responsible, Deliver, and Fun

Show a genuine commitment to becoming a future Millcraft leader who makes the people around them better every day

WORK ENVIRONMENT:

At the corporate level, the work environment characteristics described herein are generally representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work environment is moderately quiet to moderately noisy. Temperature is moderated by heat in the winter and air conditioning or air circulation methods in the summer.

HOW WE WILL TAKE CARE OF YOU

Medical, Dental, & Vision

Profit-Sharing

Generous Time Off Policies

Full-time