Infrastructure Specialist 2

The Ohio Department of Children and Youth does not provide employment-based visa sponsorship.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.

Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6-month period. Applicant with a failing score in the same position may not re-take the same selection device for a 6-month period.

Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

48 mos. combined work experience in any combination of the following\: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following\: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following\: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above. Note\: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

As an Infrastructure Specialist 2, you will play a key role in supporting and enhancing the organization’s technology infrastructure across multiple domains. This position is hands on, fast paced, and often requires balancing proactive system management with timely issue resolution.

What You Will Do

Install, configure, upgrade, monitor, and maintain multiple technology platforms and systems.

Administer and manage contractor/vendor access, ensuring devices are connected and operating securely.

Diagnose, analyze, and resolve technical issues for customers across several infrastructure domains.

Create, maintain, and organize documentation to support system operations and knowledge sharing.

Review and respond to enterprise security system alerts (e.g., antivirus, spam filtering), following agency policies and procedures.

Work with various hardware and software platforms, ensuring compatibility and smooth integration.

Provide informal mentorship and guidance to peers and junior staff, answering questions and offering support through conversation, observation, or documentation.

Perform duties aligned with lower level infrastructure roles as needed, demonstrating flexibility and broad competency.

Work Environment & Expectations

This role may require being on-call 24/7, depending on assignment.

You will be required to carry and respond to a pager or cell phone to manage off hours alerts or incidents.

Some travel is required, and you must provide your own transportation unless operating a state vehicle (which requires a valid driver’s license).

The work may involve balancing independent tasks with collaboration across teams, vendors, and customers.

Preferred Qualifications

Audio Visual/TEAMS Room Administration

MDF/IDF on-site support (Main Distribution Frame/Intermediate Distribution Frame)

SCCM Support (System Center Configuration Manager)

OS (Operating System) Deployment Support

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months 90 Months

Pay Range

OCSEA/34

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8 Step 9

Hourly

$38.01

$39.86

$41.81

$43.90

$46.00

$48.28

$50.66

$53.13 $55.80

Annual

$79,061

$82,909

$86,965

$91,312

$95,680

$100,422

$105,373

$110,510 $116,064

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions

You can check the status of your application online be signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to .

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

About us

Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at Department of Children and Youth Ohio.gov.

Location Requirements

DCY’s core hours of operation are Mon-Fri from 8\:00am to 5\:00pm, however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7\:00am & as late as 9\:00am, based on supervisory approval. This position performs work on-site daily at DCY’s office space.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.