Salesforce Business Analyst

Nair Systems is currently looking Salesforce Business Analyst our Qatar operations.

Required Qualifications

4 - 6+ years’ experience as Salesforce Business Analyst

Strong understanding of CRM-driven business processes

Experience in regulated or enterprise environments

Hands-on familiarity with Salesforce capabilities

Strong documentation discipline

Preferred

• Salesforce Business Analyst Certification

• Agile / Scrum certification

• Experience with large user base (300+ users)

• Experience working with multiple system integrations

Key Competencies

Structured thinking

Process redesign capability

Stakeholder management

Strong written documentation

Business-value orientation

Key Responsibilities

Conduct workshops with stakeholders across departments

Document current and future state processes

Identify inefficiencies and automation opportunities

Map regulatory and compliance requirements into system workflows

Requirements & Solution Design

Translate business needs into detailed functional requirements

Create user stories and acceptance criteria

Collaborate with Admin and Developer on solution feasibility

Ensure alignment with enterprise architectural standards

Backlog & Governance Management

Manage Salesforce enhancement backlog

Prioritize initiatives based on impact and ROI

Facilitate change control discussions

Prevent direct business-to-developer bypass

Testing & Adoption

Coordinate UAT cycles

Define test cases

Support training materials and user enablement

Drive adoption metrics and feedback loops

Joining time frame: 2 weeks (maximum 1 month)

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at