Admissions Coordinator

Job Description

JOB DESCRIPTION

TITLE:Admissions Coordinator

IMMEDIATE SUPERVISOR: VP of Admissions

OVERALL SCOPE OF WORK

We’re seeking a compassionate and organized Admission Coordinator to be the first point of contact for individuals and families seeking behavioral health or substance use treatment. In this role, you’ll guide clients through the admissions process, complete pre screenings, coordinate assessments, verify insurance, and ensure all documentation is accurate and compliant. You’ll work closely with clinical, medical, and marketing teams to support smooth client transitions and maintain strong referral relationships.

Key Responsibilities:

Serve as the initial contact for prospective clients, families, and referral partners

Conduct pre-admission screenings and determine appropriate level of care (detox, residential, PHP, IOP, OP)

Schedule evaluations, intakes, and admissions while coordinating with clinical and medical staff

Provide program information and support throughout the admissions process

Complete and maintain accurate documentation, consent forms, and financial agreements

Communicate financial responsibilities

Maintain follow-up communication with clients and referral sources

Support census-building efforts and collaborate with marketing and outreach teams

Participate in ongoing training and professional development

Qualifications:

High school diploma required; Associate’s or Bachelor’s degree preferred

1–3 years of experience in admissions, intake, case management, customer service, or behavioral health settings

Proficiency with EHR systems, and Microsoft Office

Strong communication, organization, and problem solving skills

Compassionate, professional, and able to thrive in a fast paced environment

CADC or similar certification is a plus

Ability to maintain confidentiality and professionalism at all times.

SCHEDULE

Full Time: May require weekends

COMPENSATION

Starting at $50,000 Annual Salary but based on experience, plus competitive benefits: Medical, dental, vision. Paid vacation, sick leave, holidays, and personal days. Free supervision towards licensure or certification.

Job Type: Full-time

Benefits:

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Work Location: In person

REQUIREMENTS

ABOUT THE COMPANY

AltaPoint Healthcare is leading provider of mental health and substance use disorder treatment, offering medical detoxification, residential treatment, and outpatient services. Our mission is to provide individualized, evidence-based, recovery-oriented care that addresses the whole person—both mental and physical wellness—in a safe, compassionate, and structured environment.

AltaPoint Healthcare is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected status under applicable laws. We are dedicated to fostering a supportive and equitable environment for all employees and encourage individuals from underrepresented groups to apply.

Why Join Us?

At AltaPoint Healthcare, you'll be part of a collaborative team dedicated to changing lives through compassionate, evidence-based care. We value clinical excellence, teamwork, and creating an environment where both our patients and our employees can thrive.

If you're passionate about providing integrated medical and psychiatric care to individuals on their recovery journey, we'd love to hear from you. Join us and make a meaningful impact every day.

Full-time