Front Desk Dental Scheduling Coordinator

Job Description

Front Desk Scheduling Coordinator – Full Time

About Us

We are a privately owned, patient focused dental practice committed to providing exceptional care in a warm, friendly environment. Our team values kindness, professionalism, and genuine connection with the families we serve. We are looking for a dependable, upbeat Scheduling Coordinator who enjoys helping people and thrives in a fast paced front office role.

Position Overview

The Scheduling Coordinator manages the flow of the day by handling patient communication, organizing the schedule, and supporting both the administrative and clinical teams. This role is ideal for someone who is detail oriented, enjoys multitasking, and takes pride in creating a positive experience for every patient who walks through the door.

Key Responsibilities

Greet patients with warmth and professionalism, creating a welcoming first impression

Manage the daily schedule to ensure efficiency and productivity for the dental team

Answer phones, respond to messages, and coordinate patient communication

Schedule and confirm appointments, including hygiene and treatment visits

Verify insurance benefits and assist patients with basic insurance questions

Collect and post payments, provide treatment estimates, and discuss financial arrangements

Maintain accurate patient records and update information as needed

Assist with recall and reactivation to keep the schedule full

Coordinate referrals, pre authorizations, and documentation when needed

Support the team with general administrative tasks to keep the office running smoothly

Qualifications

Prior dental or medical front office experience preferred

Strong communication skills and a friendly, professional demeanor

Ability to multitask and stay organized in a busy environment

Comfort with computers, scheduling software, and digital communication

Willingness to learn dental terminology, insurance basics, and office workflows

Reliability, punctuality, and a team oriented mindset

What We Offer

Full time, stable position in a supportive, non corporate environment

Competitive pay based on experience

Paid time off and office holidays

Opportunities for training and professional growth

A positive, family oriented workplace where your contribution truly matters

Full-time