GoHighLevel Admin / Operations Specialist

GoHighLevel Admin / Operations Specialist

Remote Philippines-Based Full-Time Paid in USD $6.00 – $9.00 USD/hour (approx. 64,000 – 96,000/month full-time; varies with exchange rate)

We're hiring a GoHighLevel Admin / Operations Specialist on behalf of a U.S.-based marketing agency serving home service and remodeling brands. You'll be the person who builds, maintains, and troubleshoots the GoHighLevel infrastructure that our clients' businesses run on — pipelines, workflows, automations, integrations, and reporting.

This is an operations role, not a marketing role. Your job is to make the machine run correctly, every day, for every client. When it works, nobody notices. That's the goal.

What You'll Do:

Build & Automate

Build and maintain advanced GoHighLevel workflows, triggers, and automations across multiple client sub-accounts

Set up and manage pipelines, opportunity stages, custom fields, custom values, and tags

Build and deploy snapshots, funnels, forms, surveys, and calendars

Configure integrations and connections (webhooks, Zapier/Make, third-party tools, tracking and conversion events)

Operate & Troubleshoot

Monitor automations daily and catch failures before the client does

Diagnose broken workflows, missed triggers, routing errors, and data issues — then document the fix

Manage A2P 10DLC registration, domain and email setup, phone number provisioning, and deliverability basics

Maintain data hygiene: duplicates, tagging standards, contact records, and reporting accuracy

Systems & Documentation

Write and maintain SOPs so every build is repeatable, not dependent on memory

Standardize account structure so any team member can pick up an account and understand it

Build dashboards and reporting views that give the team and clients clear visibility

Onboard new client accounts from a blank sub-account to fully operational

Collaboration

Work alongside media buyers, copywriters, and video editors — you're the operational backbone that connects their work to the client's CRM

Translate what the team needs into a system that delivers it

Flag issues early and bring solutions, not just problems

What We're Looking For:

2+ years of hands-on experience administering GoHighLevel (or a comparable CRM/automation platform such as HubSpot, Keap, or ActiveCampaign, with proven GHL ability)

Genuine workflow-level thinking: you can map a multi-step automation with branching conditions, wait steps, and failure paths — and explain why you built it that way

Strong troubleshooting instincts and the patience to trace a problem to its actual root cause

Comfort managing multiple client sub-accounts without dropping details

Working knowledge of integrations: webhooks, APIs, Zapier or Make

Strong English communication skills- both written and spoken- much of this role is documentation and async communication

Organized, methodical, and proactive — you notice what's broken before you're told

Reliable home office setup with stable, high-speed internet

Availability to work Monday–Friday with at least 4 hours of overlap with U.S. Pacific business hours (9am–5pm PT)

Nice to Have:

Existing GoHighLevel certification

Agency-side experience managing GHL for multiple clients

Experience with home services, construction, remodeling, or local lead generation

Basic HTML/CSS or custom code snippets in funnels

Experience with A2P 10DLC, email authentication (SPF/DKIM/DMARC), or deliverability troubleshooting

Experience writing SOPs or training other admins

What's Included:

$6.00 – $9.00 USD/hour, paid in USD (approx. 64,000 – 96,000/month full-time) — placement in the range depends on experience, prior certification, and demonstrated skill

After 90 days: performance bonuses tied to account health and client retention kick in

After 90 days: HMO coverage on your terms — choose the HMO plan that fits you (and your family), and we cover it through a monthly healthcare benefit. You pick the provider; we pay for it.

Fully remote, full-time position

Clear growth path into a Senior Operations Specialist role as the team scales

Work with a fast-moving U.S.-based team in the home service industry

When submitting your application, please include the following information in the message box:

Walk us through one advanced workflow or automation you built: what problem it solved, how you structured the triggers and conditions, what edge cases you accounted for, and what broke along the way.

Be specific — this is the single most important part of your application, and vague answers will not advance. You may use Loom to record your video

Provide a link to at least one advanced workflow or automation you built.

Availability: Your earliest available start date.

Location: Your current country/location.

Social Media: A link to one of your professional or active social media profiles.

Video Introduction: Submit a 1-minute video introducing yourself and explaining why you're the perfect fit for this role. You may use Loom to record your video.

We read every qualified application personally. No fees are charged at any stage of hiring, ever.

Please make sure your application includes all of the information above before submitting.