Field Project Coordinator

Job Description

Job description:

If you're the kind of person who thrives behind the scenes—organizing, coordinating trade/installation partners, solving problems on the fly, and keeping everything on track—this role was made for you. Dock & Door Tec is looking for a Field Project Coordinator to support the Construction Business Unit and Program Managers by coordinating construction projects from the operational handoff through installation and completion. This is a great opportunity for a mechanically-minded construction or tradesperson interested in transitioning from the field into a hybrid office role.

This position keeps materials, schedules, site conditions, trade partners, installation resources and project communication aligned. The Project Coordinator serves as a dependable point of contact for general contractors, site superintendents, internal teams and Trade/Install Partners.

Success requires regular jobsite presence, accurate field measurements, disciplined follow-through and the confidence to address problems early. The right person communicates calmly and directly, de-escalates difficult situations and holds others accountable.

The primary duties and responsibilities of the Project Coordinator consist of but are not limited to:

Project Handoff and Planning

Receive and review the project handoff packet, including scope, purchase orders, Trade/Install Partner details, change-order status, project contacts, drawings and required dates.

Establish and maintain the master installation plan, project tasks, milestone dates and supporting documentation in company systems.

Review project status and readiness with Program Managers and the Construction Business Unit team; identify gaps and drive open items to resolution.

Site Verification and Field Coordination

Visit jobsites to verify field conditions and take accurate measurements of openings, pits, floors, framing, structure, access, power, disconnects, staging areas and other installation requirements.

Review plans, specifications and manufacturer requirements; document conflicts, deficiencies and scope questions with measurements, photographs and clear field notes.

Confirm general contractor safety requirements, access procedures, delivery limitations and site readiness before approving work for installation.

Attend jobsite and coordination meetings when needed and represent Dock & Door Tec professionally.

Materials Scheduling and Installation

Monitor purchase-order acknowledgments, projected ship dates, deliveries and material readiness; communicate changes proactively to internal and external stakeholders.

Coordinate Trade/Install Partners as the primary operational point of contact, confirming availability, responsibilities, site requirements and schedule commitments.

Coordinate delivery, drop shipment, unloading, staging, special equipment and installation windows with the general contractor and internal teams.

Work with Customer Service and Operations to schedule installations and ensure crews receive complete, accurate project information.

Track installation progress, return trips, punch-list items and completion requirements until each responsibility is resolved or formally transferred.

Communication and Issue Resolution

Provide timely, accurate project updates to general contractors, site superintendents, Program Managers, vendors and Trade/Install Partners.

Address schedule conflicts, site deficiencies, scope questions, performance concerns and other problems directly and professionally.

De-escalate difficult situations by remaining composed, clarifying the facts, defining next actions and respectfully holding internal and external partners accountable for commitments.

Escalate material risks and unresolved issues to the appropriate leader before they become larger project problems.

Protect project scope by identifying changes and routing potential change-order needs to the Program Manager before additional work proceeds.

Project Completion and Closeout

Collect and distribute completion photographs, field notes, punch-list status, manuals, warranties and other closeout documentation as assigned.

Support verification of labor, materials, project records and completion information so the project can be invoiced and closed accurately.

Confirm that unresolved items have a documented owner, next action and due date.

Qualifications

High school diploma or equivalent.

Two or more years of construction project coordination, commercial installation, field service or related experience preferred.

Ability to read construction drawings, specifications and installation requirements and to take and document accurate field measurements.

Experience working with general contractors, superintendents, subcontractors, vendors and skilled trades.

Experience with Office 365, including Microsoft Outlook, Word and Excel, and the ability to learn ERP, CRM, scheduling and project-management systems. Acumatica experience is preferred.

Knowledge of commercial dock equipment, overhead doors, specialty doors or related building products is preferred but not required.

Valid driver's license and an acceptable driving record to support regular travel to jobsites.

Clear communication skills with a proactive and professional demeanor

Ability to prioritize tasks, manage multiple demands, and maintain accuracy

Experience in an EOS/Traction environment is a plus

Accountabilities

Projects are installation-ready before technicians or Trade/Install Partners arrive onsite.

Measurements, schedules, project records, field notes and communications are accurate and timely.

General contractors, Program Managers and Trade/Install Partners receive proactive updates and clear next steps.

Risks, conflicts and scope changes are surfaced early and driven to resolution through the appropriate owner.

Project closeout information is complete and supports timely, accurate billing.

Professional relationships are maintained with internal and external partners in alignment with Dock & Door Tec's core values and mission.

Ensure D&DT client experience is exemplary

Partner with D&DT employees to ensure internal efficiencies and collaboration

Maintain professional relationships with internal and external partners, exhibiting a commitment to D&DTs core values and mission.

Competencies

Works well under pressure and is able to meet deadlines.

Exceptional organizational and time-management abilities with strong follow-through across multiple active projects.

Strong problem-solving, decision-making and conflict-resolution skills.

Not afraid of confrontation; addresses issues promptly, directly and respectfully while working toward practical resolution.

Excellent verbal and written communication skills and the ability to make decisions independently within assigned authority.

High level of professionalism when dealing with sensitive information and difficult project situations.

Ability to take initiative and be energetic, resourceful and reliable in a fast-paced environment.

A no-task-too-small approach to the work; able to work independently and remain flexible when direction is needed.

Willingness to learn and adopt new technology and techniques to improve individual, team and company performance.

Work Environment & Physical Requirements

This is a full-time, onsite position based at Dock & Door Tec with regular local travel to active construction sites.

Work includes time in an office and at jobsites with uneven surfaces, changing weather, construction noise, dust, moving equipment and other typical site conditions.

Must be able to walk active jobsites, use stairs and ladders as permitted, bend, kneel, reach and safely take measurements in field conditions.

Must use required personal protective equipment and follow Dock & Door Tec and jobsite safety requirements.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

\nCompany Description

We are a client-centric and growth-focused company. We focus on not only professional but personal growth. We foster a positive and forward-thinking culture. We offer all of our employees a sound foundation of industry education with both on-the-job and factory training. We encourage learning that helps us grow as individuals and as a company. New ideas, open-mindedness, and hard work drive our company forward and allow us to better serve our clients, our market, and each other.

We are a group of professionals who have all made the commitment to put our clients first.

Full-time